Amazon Q Business will no longer be open to new customers starting on July 31, 2026. If you would like to use the service, please sign up prior to July 30. For capabilities similar to Q Business, explore Amazon Quick. Learn more.
Customizing responses in Amazon Q Business
Response customization in Amazon Q Business allows you to control how the Amazon Q Business generates and formats responses to user queries. By configuring response settings, you can ensure that Amazon Q Business communicates in a way that matches your organization's voice, style, and communication preferences.
With response customization, you can:
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Define the length and level of detail in responses
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Set the appropriate tone and formality level
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Specify formatting preferences such as bullet points or paragraphs
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Tailor responses for different audience types
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Create a consistent identity and voice for your Amazon Q Business application
Note
You can't use response customization to change Amazon Q Business chat orchestration settings, or citation generation and formatting.
