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Troubleshooting - Amazon Q Business

Amazon Q Business will no longer be open to new customers starting on July 31, 2026. If you would like to use the service, please sign up prior to July 30. For capabilities similar to Q Business, explore Amazon Quick. Learn more.

Troubleshooting

If ISVs encounter issues with accessing the Amazon Q index, consider the following.

  1. Verify the Identity and Access Management (IAM) role and permissions.

  2. Check the configuration of the redirect URL for the oauth flow.

  3. Confirm that the customer has granted the necessary access permissions to the ISV.