Amazon Q Business will no longer be open to new customers starting on July 31, 2026. If you would like to use the service, please sign up prior to July 30. For capabilities similar to Q Business, explore Amazon Quick. [Learn more](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/qbusiness-availability-change.html).

# Understand error codes in the Amazon Q Business Google Drive connector
<a name="googledrive-v1-error-codes"></a>

The following table provides information about error codes you may see for the Google Drive connector and suggested resolutions.


| Error code | Error message | Suggested resolution | 
| --- | --- | --- | 
| GDL-5101 | The authentication credentials in your data source configuration are invalid. | Verify your Google service account credentials or OAuth 2.0 tokens and try again. | 
| GDL-5102 | The authentication type in your data source configuration is missing or invalid. | Enter valid authentication type (Google Service Account or OAuth 2.0) and try again. | 
| GDL-5103 | Access denied to Google Drive API. | Ensure your service account has proper domain-wide delegation and API access enabled. | 
| GDL-5104 | Rate limit exceeded for Google Drive API. | Wait and retry. Consider reducing sync frequency if the issue persists. | 
| GDL-5105 | Invalid folder or file ID specified in filters. | Verify the folder or file IDs in your inclusion/exclusion filters are correct. |