Amazon Q Business will no longer be open to new customers starting on July 31, 2026. If you would like to use the service, please sign up prior to July 30. For capabilities similar to Q Business, explore Amazon Quick. Learn more.
Gmail connector overview
The following table gives an overview of the Gmail connector and its supported features.
| Category | Feature | Latest Connector | Legacy Connector |
|---|---|---|---|
| Security | Authentication type | Google Service Account | Google Service Account |
| Authentication credentials |
Google service account
|
Google service account
|
|
| Access Control List (ACL) crawling | Yes (Automatic) | Yes (Manual configuration) | |
| Identity crawling | Yes (Automatic) | Yes (Manual configuration) | |
| VPC | No | Yes | |
| Customer Managed Key (CMK) support | No | Yes | |
| Crawl features | Custom metadata | No | No |
| Entities | Messages (automatic), Draft emails (configurable) | Messages, Attachments (configurable) | |
| Field mappings | No (Uses optimized defaults) | Yes (Configurable) | |
| Filters | No | Date range, Attachments (regex), Domains, Keywords, Labels | |
| Sync mode | Sync mode | No (Optimized automatic sync) | Yes (Full and incremental sync) |
