What is a document? - Amazon Q Business

What is a document?

When you connect Amazon Q Business to a data source, what Amazon Q Business considers—and crawls—as a document varies by connector.

The following table outlines what each connector crawls as a document.

Data source connector Supports crawling Document definition
Adobe Experience Manager (Cloud and Server)

  • Assets

  • Pages

  • Each Asset is considered a single document.

  • Each Page is considered a single document.
Alfresco (Cloud and Server)

  • Files

  • Comments

  • Each File is considered a single document.

  • Each Comment is considered a single document.
Amazon FSx (Windows) Files

Each File is considered a single document.
Amazon S3 Objects

Each Object is considered a single document. Any object-name.metadata.json file and access control list (ACL) file is considered metadata for the object it is associated with and not treated as a separate document.
Amazon Q Business Web Crawler

  • Web pages

  • Attachments

  • Each Web page is considered a single document.

  • Each Attachment is considered a single document.
WorkDocs

  • Files

  • Comments

  • Each File is considered a single document.

  • Each Comment is considered a single document.
Box

  • Files

  • Tasks

  • Comments

  • Weblinks

  • Each File is considered a single document.

  • Each Task is considered a single document.

  • Each Comment is considered a single document.

  • Each Weblink is considered a single document.
Confluence (Cloud and Server)

  • Spaces

  • Pages

  • Blogs

  • Comments

  • Attachments

  • Each Space is considered a single document.

  • Each Page is considered a single document.

  • Each Blog is considered a single document.

  • Each Comment is considered a single document.

  • Each Attachment is considered a single document.
Database data sources

  • Aurora (MySQL)

  • Aurora (PostgreSQL

  • Amazon RDS (Microsoft SQL Server)

  • Amazon RDS (MySQL)

  • Amazon RDS (Oracle)

  • Amazon RDS (PostgreSQL)

  • IBM DB2

  • PostgreSQL

  • Microsoft SQL Server

  • MySQL

  • Oracle Database

  • Table data in a single database

  • View data in a single database

Each row in a table and view is considered a single document.
Dropbox

  • Files

  • Papers

  • Paper templates

  • Shortcuts

  • Each File is considered a single document.

  • Each Paper is considered a single document.

  • Each Paper template is considered a single document.

  • Each Shortcut is considered a single document.
Drupal

  • Articles

  • Basic pages

  • Basic blocks

  • Custom content

  • Custom blocks

  • Comments on articles, basic pages, basic blocks, custom content, and custom blocks

  • Attachments in articles, basic pages, basic blocks, custom content, and custom blocks

  • Each Article is considered a single document.

  • Each Basic page is considered a single document.

  • Each Basic block is considered a single document.

  • Each Custom content is considered a single document.

  • Each Custom block is considered a single document.

  • Each Comment on an article, a basic page, a basic block, any custom content, and a custom block is considered a document.

  • Each Attachment in an article, a basic page, a basic block, any custom content, and a custom block is considered a document.
GitHub (Cloud and Server)

  • Respositories

  • Repository commits

  • Issues

  • Issue attachments

  • Issue comments

  • Pull request documents

  • Pull request comments

  • Pull request attachments

  • Each Repository is considered a single document.

  • Each Repository commit is considered a single document.

  • Each Issue is considered a single document.

  • Each Issue attachment is considered a single document.

  • Each Issue comment is considered a single document.

  • Each Pull request is considered a single document.

  • Each Pull request comment is considered a single document.

  • Each Pull request attachment is considered a single document.
Gmail

  • Emails

  • Email attachments

  • Each Email is considered a single document.

  • Each Email attachment is considered a single document.

Google Calendar

  • Calendar

Each calendar is considered a single document.
Google Drive

  • Files

  • Comments

  • Each File is considered a single document.

  • Each Comment is considered a single document.
Jira

  • Projects

  • Issues

  • Comments

  • Attachments

  • Worklog

  • Each Project is considered a single document.

  • Each Issue is considered a single document.

  • Each Comment is considered a single document.

  • Each Attachment is considered a single document.

  • Each Worklog is considered a single document.
Microsoft Exchange

  • Emails

  • Attachments

  • Calendar

  • Contacts

  • Notes

  • OneNotes

  • Each Email is considered a single document.

  • Each Attachment is considered a single document.

  • Each Calendar is considered a single document.

  • Each Contact is considered a single document.

  • Each Note is considered a single document.

  • Each page in OneNotes is considered a single document.
Microsoft OneDrive

  • Files

  • OneNotes

  • Each File is considered a single document.

  • Each page in OneNotes is considered a single document.
Microsoft SharePoint (Online and Server)

  • Events

  • Pages

  • Files

  • Links

  • File attachments

  • Comments

  • OneNotes

  • Each Event is considered a single document.

  • Each Page is considered a single document.

  • Each File is considered a single document.

  • Each Link is considered a single document.

  • Each File attachment is considered a single document.

  • Each Comment is considered a single document.

  • Each page in OneNotes is considered a single document.
Microsoft Teams

  • Chat messages

  • Chat attachments

  • Channel posts

  • Channel wikis

  • Channel attachments

  • Meeting chats

  • Meeting files

  • Meeting notes

  • Calendar meetings

  • OneNotes

  • Each Chat message is considered a single document.

  • Each Chat attachment is considered a single document.

  • Each Channel post is considered a single document.

  • Each Channel wiki is considered a single document.

  • Each Channel attachment is considered a single document.

  • Each Meeting chat is considered a single document.

  • Each Meeting file is considered a single document.

  • Each Meeting note is considered a single document.

  • Each Calendar meeting is considered a single document.

  • Each page in OneNotes is considered a single document.
Microsoft Yammer

  • Communities

  • Attachments

  • Messages

  • Users

  • Each Community is considered a single document.

  • Each Attachment is considered a single document.

  • Each Message and community post is considered a single document.

  • Each User is considered a single document.
Quip

  • Files

  • Messages

  • Threads

  • Each File is considered a single document.

  • Each Comment is considered a single document.

  • Each file and message posted in a Thread is considered a single document.
Salesforce

  • Accounts

  • Contacts

  • Campaigns

  • Contracts

  • Cases

  • Partners

  • Opportunities

  • Groups

  • Leads

  • Users

  • Tasks

  • Ideas

  • Profiles

  • Solutions

  • Chatters

  • Documents

  • Custom entities

  • Knowledge articles

  • Each Account is considered a single document.

  • Each Contact is considered a single document.

  • Each Campaign is considered a single document.

  • Each Contract is considered a single document.

  • Each Case is considered a single document.

  • Each Partner is considered a single document.

  • Each Opportunity is considered a single document.

  • Each Group is considered a single document.

  • Each Lead is considered a single document.

  • Each User is considered a single document.

  • Each Task is considered a single document.

  • Each Idea is considered a single document.

  • Each Profile is considered a single document.

  • Each Solution is considered a single document.

  • Each Chatter is considered a single document.

  • Each Document (file) is considered a single document.

  • Each Custom entity (record) is considered a single document.

  • Each Knowledge article is considered a single document.
ServiceNow

  • Incidents

  • Knowledge articles

  • Service catalog

  • Attachments

  • Each Incident is considered a single document.

  • Each Knowledge article is considered a single document.

  • Each Service catalog is considered a single document.

  • Each Attachment is considered a single document.
Slack

  • Messages

  • Message attachments

  • Channel posts

  • Each Message is considered a single document.

  • Each Message attachment is considered a single document.

  • Each Channel post is considered a single document.
Zendesk

  • Tickets

  • Ticket comments

  • Ticket comment attachments

  • Articles

  • Article attachments

  • Article comments

  • Community topics

  • Community posts

  • Community post comments

  • Each Ticket is considered a single document.

  • Each Ticket comment is considered a single document.

  • Each Ticket comment attachment is considered a single document.

  • Each Article is considered a single document.

  • Each Article attachment is considered a single document.

  • Each Article comment is considered a single document.

  • Each Community topic is considered a single document.

  • Each Community post is considered a single document.

  • Each Community post comment is considered a single document.