AWS Health in AWS GovCloud (US) - AWS GovCloud (US)

AWS Health in AWS GovCloud (US)

AWS Health provides ongoing visibility into the state of your AWS resources, services, and accounts. The service gives you awareness and remediation guidance for resource performance or availability issues that affect your applications running on AWS. AWS Health provides relevant and timely information to help you manage events in progress. AWS Health also helps to be aware of and to prepare for planned activities. The service delivers alerts and notifications triggered by changes in the health of AWS resources, so that you get near-instant event visibility and guidance to help accelerate troubleshooting.

All customers can use the AWS Health Dashboard, powered by the AWS Health API. The dashboard requires no setup, and it’s ready to use for authenticated AWS users.

Additionally, Support customers who have a Business or Enterprise support plan can use the AWS Health API to integrate with in-house and third-party systems.

How AWS Health differs for AWS GovCloud (US)

  • The Amazon EventBridge channel doesn’t send public events from the Service Health View of the AWS Health Dashboard.

    • Instead, use the AWS Health API or Service Health View RSS feed to programmatically receive these events. Account specific events are accessible through the EventBridge endpoint.

  • AWS Health notifies you about planned lifecycle events and service changes that can affect resource availability. You won’t see the status on affected resources change in response to resolution.

    • AWS Health may send periodic reminder notifications with an updated list of outstanding resources.

  • The AWS Health API is accessible through a single regional endpoint in us-gov-west-1, as opposed to a global endpoint with failover-capable regions behind it.

  • To enhance the reliability of AWS Health notifications, you can set up rules in the dedicated backup regions. The AWS GovCloud (US-West) Region acts as the backup region for AWS GovCloud (US-East) Region, and the AWS GovCloud (US-East) Region acts as the backup region for the AWS GovCloud (US-West) Region. When health events occur, they are automatically sent to both the primary region and its designated backup region. For example, if you’re monitoring events in the AWS GovCloud (US-West) Region, then any health events are delivered to both the AWS GovCloud (US-West) Region and the AWS GovCloud (US-East) Region. This system makes sure you continue receiving health notifications even if your primary region experiences issues. To create a backup rule, follow the procedure for Configuring an EventBridge rule to send notifications about events in AWS Health.

  • If you want to create an EventBridge integration with high availability, or if you prefer not to use backup functionality and want to add a filter to your backup region rule, see Creating EventBridge rules for AWS Region coverage.

  • If you want to capture events from both AWS GovCloud (US-West) and AWS GovCloud (US-East) Regions but prefer to configure only a single rule, then you can use simplified integration. To receive all Health events from both Regions, you can set up a single rule in either the AWS GovCloud (US-West) Region or the AWS GovCloud (US-East) Region. However, you won’t have high availability configuration.

  • Some AWS Health events are not Region-specific. Events that aren’t specific to a Region are called global events. These include events sent for AWS Identity and Access Management (IAM). To receive global events in AWS GovCloud (US), you must create a rule in the AWS GovCloud (US-West) Region.

Documentation for AWS Health

AWS Health documentation.

Export-controlled content

For AWS Services architected within the AWS GovCloud (US) Regions, the following list explains how certain components of data may leave the AWS GovCloud (US) Regions in the normal course of the service offerings. The list can be used as a guide to help meet applicable customer compliance obligations. Data not included in the following list remains within the AWS GovCloud (US) Regions.

  • This service can generate metadata from customer-defined configurations. AWS suggests customers do not enter export-controlled information in console fields, descriptions, resource names, and tagging information.