AWS CLI Command Reference

[ aws . connect ]

update-contact-task-template

Description

Updates the task template association on an existing task contact. You can update the task template on a contact before assignment to support tasks that are created without a template (for example Rules or disconnect flows ) or change the agent interaction form to represent the latest task data (for example an initial request that was submitted as a refund gets updated to an account cancellation and requires a new template).

This operation can only be used with task contacts that are in progress and not connected to an agent. A task template can be updated a maximum of 5 times per contact.

The task’s references must be compatible with the fields of the target task template. If the target template has a required field, the task must have a corresponding reference with a matching name and compatible type. The following task template field types map to reference types:

  • TEXT , TEXT_AREA , BOOLEAN , and SINGLE_SELECT map to references of type STRING .
  • NUMBER maps to references of type NUMBER .
  • DATE_TIME maps to references of type DATE .
  • URL maps to references of type URL .
  • EMAIL maps to references of type EMAIL .

References corresponding to TEXT fields must be fewer than 512 characters. TEXT_AREA fields must be fewer than 4,096 characters. BOOLEAN fields must have a value of true or false .

An InvalidRequestException occurs when UpdateContactTaskTemplate is called on a connected or terminated task, when it is called on non-task contacts, and when the task contact already uses the provided task template. A PropertyValidationException occurs when the task’s references conflict with the task template’s fields, for example if the task is missing a reference that matches a required field, or if the task has a reference that matches a required field’s name but not its datatype.

See also: AWS API Documentation

Synopsis

  update-contact-task-template
--instance-id <value>
--task-template-id <value>
--contact-id <value>
[--cli-input-json | --cli-input-yaml]
[--generate-cli-skeleton <value>]
[--debug]
[--endpoint-url <value>]
[--no-verify-ssl]
[--no-paginate]
[--output <value>]
[--query <value>]
[--profile <value>]
[--region <value>]
[--version <value>]
[--color <value>]
[--no-sign-request]
[--ca-bundle <value>]
[--cli-read-timeout <value>]
[--cli-connect-timeout <value>]
[--cli-binary-format <value>]
[--no-cli-pager]
[--cli-auto-prompt]
[--no-cli-auto-prompt]
[--cli-error-format <value>]

Options

--instance-id (string) [required]

The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Constraints:

  • min: 1
  • max: 100

--task-template-id (string) [required]

A unique identifier for the task template. For more information about task templates, see Task templates in the Connect Customer Administrator Guide .

Constraints:

  • min: 1
  • max: 500

--contact-id (string) [required]

The identifier of the contact in this instance of Connect Customer.

Constraints:

  • min: 1
  • max: 256

--cli-input-json | --cli-input-yaml (string) Reads arguments from the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, those values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally. This may not be specified along with --cli-input-yaml.

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. Similarly, if provided yaml-input it will print a sample input YAML that can be used with --cli-input-yaml. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command. The generated JSON skeleton is not stable between versions of the AWS CLI and there are no backwards compatibility guarantees in the JSON skeleton generated.

Global Options

--debug (boolean)

Turn on debug logging.

--endpoint-url (string)

Override command’s default URL with the given URL.

--no-verify-ssl (boolean)

By default, the AWS CLI uses SSL when communicating with AWS services. For each SSL connection, the AWS CLI will verify SSL certificates. This option overrides the default behavior of verifying SSL certificates.

--no-paginate (boolean)

Disable automatic pagination. If automatic pagination is disabled, the AWS CLI will only make one call, for the first page of results.

--output (string)

The formatting style for command output.

  • json
  • text
  • table
  • yaml
  • yaml-stream
  • off

--query (string)

A JMESPath query to use in filtering the response data.

--profile (string)

Use a specific profile from your credential file.

--region (string)

The region to use. Overrides config/env settings.

--version (string)

Display the version of this tool.

--color (string)

Turn on/off color output.

  • on
  • off
  • auto

--no-sign-request (boolean)

Do not sign requests. Credentials will not be loaded if this argument is provided.

--ca-bundle (string)

The CA certificate bundle to use when verifying SSL certificates. Overrides config/env settings.

--cli-read-timeout (int)

The maximum socket read time in seconds. If the value is set to 0, the socket read will be blocking and not timeout. The default value is 60 seconds.

--cli-connect-timeout (int)

The maximum socket connect time in seconds. If the value is set to 0, the socket connect will be blocking and not timeout. The default value is 60 seconds.

--cli-binary-format (string)

The formatting style to be used for binary blobs. The default format is base64. The base64 format expects binary blobs to be provided as a base64 encoded string. The raw-in-base64-out format preserves compatibility with AWS CLI V1 behavior and binary values must be passed literally. When providing contents from a file that map to a binary blob fileb:// will always be treated as binary and use the file contents directly regardless of the cli-binary-format setting. When using file:// the file contents will need to properly formatted for the configured cli-binary-format.

  • base64
  • raw-in-base64-out

--no-cli-pager (boolean)

Disable cli pager for output.

--cli-auto-prompt (boolean)

Automatically prompt for CLI input parameters.

--no-cli-auto-prompt (boolean)

Disable automatically prompt for CLI input parameters.

--cli-error-format (string)

The formatting style for error output. By default, errors are displayed in enhanced format.

  • legacy
  • json
  • yaml
  • text
  • table
  • enhanced

Output

None

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