Class: Aws::QConnect::Types::QuickResponseSearchResultData

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb

Overview

The result of quick response search.

Constant Summary collapse

SENSITIVE =
[:channels, :attributes_not_interpolated, :attributes_interpolated]

Instance Attribute Summary collapse

Instance Attribute Details

#attributes_interpolated ⇒ Array<String>

The user defined contact attributes that are resolved when the search result is returned.

Returns:

  • (Array<String>)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#attributes_not_interpolated ⇒ Array<String>

The user defined contact attributes that are not resolved when the search result is returned.

Returns:

  • (Array<String>)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#channels ⇒ Array<String>

The Connect Customer contact channels this quick response applies to. The supported contact channel types include Chat.

Returns:

  • (Array<String>)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#content_type ⇒ String

The media type of the quick response content.

  • Use application/x.quickresponse;format=plain for quick response written in plain text.

  • Use application/x.quickresponse;format=markdown for quick response written in richtext.

Returns:

  • (String)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#contents ⇒ Types::QuickResponseContents

The contents of the quick response.



9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#created_time ⇒ Time

The timestamp when the quick response was created.

Returns:

  • (Time)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#description ⇒ String

The description of the quick response.

Returns:

  • (String)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#grouping_configuration ⇒ Types::GroupingConfiguration

The configuration information of the user groups that the quick response is accessible to.



9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#is_active ⇒ Boolean

Whether the quick response is active.

Returns:

  • (Boolean)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#knowledge_base_arn ⇒ String

The Amazon Resource Name (ARN) of the knowledge base.

Returns:

  • (String)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#knowledge_base_id ⇒ String

The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.

Returns:

  • (String)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#language ⇒ String

The language code value for the language in which the quick response is written.

Returns:

  • (String)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#last_modified_by ⇒ String

The Amazon Resource Name (ARN) of the user who last updated the quick response search result data.

Returns:

  • (String)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#last_modified_time ⇒ Time

The timestamp when the quick response search result data was last modified.

Returns:

  • (Time)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#name ⇒ String

The name of the quick response.

Returns:

  • (String)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#quick_response_arn ⇒ String

The Amazon Resource Name (ARN) of the quick response.

Returns:

  • (String)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#quick_response_id ⇒ String

The identifier of the quick response.

Returns:

  • (String)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#shortcut_key ⇒ String

The shortcut key of the quick response. The value should be unique across the knowledge base.

Returns:

  • (String)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#status ⇒ String

The resource status of the quick response.

Returns:

  • (String)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end

#tags ⇒ Hash<String,String>

The tags used to organize, track, or control access for this resource.

Returns:

  • (Hash<String,String>)


9631
9632
9633
9634
9635
9636
9637
9638
9639
9640
9641
9642
9643
9644
9645
9646
9647
9648
9649
9650
9651
9652
9653
9654
# File 'gems/aws-sdk-qconnect/lib/aws-sdk-qconnect/types.rb', line 9631

class QuickResponseSearchResultData < Struct.new(
  :quick_response_arn,
  :quick_response_id,
  :knowledge_base_arn,
  :knowledge_base_id,
  :name,
  :content_type,
  :status,
  :contents,
  :created_time,
  :last_modified_time,
  :is_active,
  :description,
  :grouping_configuration,
  :shortcut_key,
  :last_modified_by,
  :channels,
  :language,
  :attributes_not_interpolated,
  :attributes_interpolated,
  :tags)
  SENSITIVE = [:channels, :attributes_not_interpolated, :attributes_interpolated]
  include Aws::Structure
end