Class: Aws::Connect::Types::RuleAction

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::RuleAction

Defined in:

gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Information about the action to be performed when a rule is triggered.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #action_type ⇒ String

  The type of action that creates a rule.

• #assign_contact_category_action ⇒ Types::AssignContactCategoryActionDefinition

  Information about the contact category action.

• #assign_sla_action ⇒ Types::AssignSlaActionDefinition

  Information about the assign SLA action.

• #create_case_action ⇒ Types::CreateCaseActionDefinition

  Information about the create case action.

• #end_associated_tasks_action ⇒ Types::EndAssociatedTasksActionDefinition

  Information about the end associated tasks action.

• #event_bridge_action ⇒ Types::EventBridgeActionDefinition

  Information about the EventBridge action.

• #send_notification_action ⇒ Types::SendNotificationActionDefinition

  Information about the send notification action.

• #submit_auto_evaluation_action ⇒ Types::SubmitAutoEvaluationActionDefinition

  Information about the submit automated evaluation action.

• #task_action ⇒ Types::TaskActionDefinition

  Information about the task action.

• #update_case_action ⇒ Types::UpdateCaseActionDefinition

  Information about the update case action.

Instance Attribute Details

#action_type ⇒ String

The type of action that creates a rule.

Returns:

• (String)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26183

class RuleAction < Struct.new(
  :action_type,
  :task_action,
  :event_bridge_action,
  :assign_contact_category_action,
  :send_notification_action,
  :create_case_action,
  :update_case_action,
  :assign_sla_action,
  :end_associated_tasks_action,
  :submit_auto_evaluation_action)
  SENSITIVE = []
  include Aws::Structure
end

#assign_contact_category_action ⇒ Types::AssignContactCategoryActionDefinition

Information about the contact category action.

Supported only for TriggerEventSource values: OnPostCallAnalysisAvailable | OnRealTimeCallAnalysisAvailable | OnRealTimeChatAnalysisAvailable | OnPostChatAnalysisAvailable | OnZendeskTicketCreate | OnZendeskTicketStatusUpdate | OnSalesforceCaseCreate

Returns:

• (Types::AssignContactCategoryActionDefinition)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26183

class RuleAction < Struct.new(
  :action_type,
  :task_action,
  :event_bridge_action,
  :assign_contact_category_action,
  :send_notification_action,
  :create_case_action,
  :update_case_action,
  :assign_sla_action,
  :end_associated_tasks_action,
  :submit_auto_evaluation_action)
  SENSITIVE = []
  include Aws::Structure
end

#assign_sla_action ⇒ Types::AssignSlaActionDefinition

Information about the assign SLA action.

Returns:

• (Types::AssignSlaActionDefinition)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26183

class RuleAction < Struct.new(
  :action_type,
  :task_action,
  :event_bridge_action,
  :assign_contact_category_action,
  :send_notification_action,
  :create_case_action,
  :update_case_action,
  :assign_sla_action,
  :end_associated_tasks_action,
  :submit_auto_evaluation_action)
  SENSITIVE = []
  include Aws::Structure
end

#create_case_action ⇒ Types::CreateCaseActionDefinition

Information about the create case action.

Supported only for TriggerEventSource values: OnPostCallAnalysisAvailable | OnPostChatAnalysisAvailable.

Returns:

• (Types::CreateCaseActionDefinition)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26183

class RuleAction < Struct.new(
  :action_type,
  :task_action,
  :event_bridge_action,
  :assign_contact_category_action,
  :send_notification_action,
  :create_case_action,
  :update_case_action,
  :assign_sla_action,
  :end_associated_tasks_action,
  :submit_auto_evaluation_action)
  SENSITIVE = []
  include Aws::Structure
end

#end_associated_tasks_action ⇒ Types::EndAssociatedTasksActionDefinition

Information about the end associated tasks action.

Supported only for TriggerEventSource values: OnCaseUpdate.

Returns:

• (Types::EndAssociatedTasksActionDefinition)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26183

class RuleAction < Struct.new(
  :action_type,
  :task_action,
  :event_bridge_action,
  :assign_contact_category_action,
  :send_notification_action,
  :create_case_action,
  :update_case_action,
  :assign_sla_action,
  :end_associated_tasks_action,
  :submit_auto_evaluation_action)
  SENSITIVE = []
  include Aws::Structure
end

#event_bridge_action ⇒ Types::EventBridgeActionDefinition

Information about the EventBridge action.

Supported only for TriggerEventSource values: OnPostCallAnalysisAvailable | OnRealTimeCallAnalysisAvailable | OnRealTimeChatAnalysisAvailable | OnPostChatAnalysisAvailable | OnContactEvaluationSubmit | OnMetricDataUpdate

Returns:

• (Types::EventBridgeActionDefinition)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26183

class RuleAction < Struct.new(
  :action_type,
  :task_action,
  :event_bridge_action,
  :assign_contact_category_action,
  :send_notification_action,
  :create_case_action,
  :update_case_action,
  :assign_sla_action,
  :end_associated_tasks_action,
  :submit_auto_evaluation_action)
  SENSITIVE = []
  include Aws::Structure
end

#send_notification_action ⇒ Types::SendNotificationActionDefinition

Information about the send notification action.

Supported only for TriggerEventSource values: OnPostCallAnalysisAvailable | OnRealTimeCallAnalysisAvailable | OnRealTimeChatAnalysisAvailable | OnPostChatAnalysisAvailable | OnContactEvaluationSubmit | OnMetricDataUpdate

Returns:

• (Types::SendNotificationActionDefinition)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26183

class RuleAction < Struct.new(
  :action_type,
  :task_action,
  :event_bridge_action,
  :assign_contact_category_action,
  :send_notification_action,
  :create_case_action,
  :update_case_action,
  :assign_sla_action,
  :end_associated_tasks_action,
  :submit_auto_evaluation_action)
  SENSITIVE = []
  include Aws::Structure
end

#submit_auto_evaluation_action ⇒ Types::SubmitAutoEvaluationActionDefinition

Information about the submit automated evaluation action.

Returns:

• (Types::SubmitAutoEvaluationActionDefinition)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26183

class RuleAction < Struct.new(
  :action_type,
  :task_action,
  :event_bridge_action,
  :assign_contact_category_action,
  :send_notification_action,
  :create_case_action,
  :update_case_action,
  :assign_sla_action,
  :end_associated_tasks_action,
  :submit_auto_evaluation_action)
  SENSITIVE = []
  include Aws::Structure
end

#task_action ⇒ Types::TaskActionDefinition

Information about the task action. This field is required if TriggerEventSource is one of the following values: OnZendeskTicketCreate | OnZendeskTicketStatusUpdate | OnSalesforceCaseCreate

Returns:

• (Types::TaskActionDefinition)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26183

class RuleAction < Struct.new(
  :action_type,
  :task_action,
  :event_bridge_action,
  :assign_contact_category_action,
  :send_notification_action,
  :create_case_action,
  :update_case_action,
  :assign_sla_action,
  :end_associated_tasks_action,
  :submit_auto_evaluation_action)
  SENSITIVE = []
  include Aws::Structure
end

#update_case_action ⇒ Types::UpdateCaseActionDefinition

Information about the update case action.

Supported only for TriggerEventSource values: OnCaseCreate | OnCaseUpdate.

Returns:

• (Types::UpdateCaseActionDefinition)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26183

class RuleAction < Struct.new(
  :action_type,
  :task_action,
  :event_bridge_action,
  :assign_contact_category_action,
  :send_notification_action,
  :create_case_action,
  :update_case_action,
  :assign_sla_action,
  :end_associated_tasks_action,
  :submit_auto_evaluation_action)
  SENSITIVE = []
  include Aws::Structure
end