Class: Aws::Connect::Types::EvaluationFormMetricConfiguration

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Information about the metric configuration for an evaluation form question. Use this to associate a business outcome metric with a question.

Constant Summary collapse

SENSITIVE =
[]

Instance Attribute Summary collapse

Instance Attribute Details

#metric_name ⇒ String

The name of the metric. Valid values are:

  • SALE_SUCCESS – Sale success.

  • CSAT – Customer satisfaction.

  • CHURN_PROPENSITY – Churn propensity.

  • SELF_SERVICE_SUCCESS – Self-service success.

  • PARTIAL_SELF_SERVICE_SUCCESS – Partial self-service success.

Returns:

  • (String)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13993

class EvaluationFormMetricConfiguration < Struct.new(
  :metric_type,
  :metric_name)
  SENSITIVE = []
  include Aws::Structure
end

#metric_type ⇒ String

The type of metric. Currently, only BUSINESS_OUTCOME is supported.

Returns:

  • (String)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13993

class EvaluationFormMetricConfiguration < Struct.new(
  :metric_type,
  :metric_name)
  SENSITIVE = []
  include Aws::Structure
end