Class: Aws::Connect::Types::EvaluationFormContent

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Information about an evaluation form used in a contact evaluation.

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#ai_version ⇒ String

The AI version to use for the evaluation form. This specifies which AI model version is used for automated evaluations.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end

#auto_evaluation_configuration ⇒ Types::EvaluationFormAutoEvaluationConfiguration

The configuration of the automated evaluation.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end

#description ⇒ String

The description of the evaluation form.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end

#evaluation_form_arn ⇒ String

The Amazon Resource Name (ARN) for the evaluation form resource.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end

#evaluation_form_id ⇒ String

The unique identifier for the evaluation form.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end

#evaluation_form_version ⇒ Integer

A version of the evaluation form.

Returns:

  • (Integer) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end

#items ⇒ Array<Types::EvaluationFormItem>

Items that are part of the evaluation form. The total number of sections and questions must not exceed 100 each. Questions must be contained in a section.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end

#language_configuration ⇒ Types::EvaluationFormLanguageConfiguration

Configuration for language settings of this evaluation form content.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end

#review_configuration ⇒ Types::EvaluationReviewConfiguration

Configuration for evaluation review settings of this evaluation form content.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end

#scoring_strategy ⇒ Types::EvaluationFormScoringStrategy

A scoring strategy of the evaluation form.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end

#target_configuration ⇒ Types::EvaluationFormTargetConfiguration

Configuration that specifies the target for this evaluation form content.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end

#title ⇒ String

A title of the evaluation form.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13750

class EvaluationFormContent < Struct.new(
  :evaluation_form_version,
  :evaluation_form_id,
  :evaluation_form_arn,
  :title,
  :description,
  :items,
  :scoring_strategy,
  :auto_evaluation_configuration,
  :target_configuration,
  :language_configuration,
  :review_configuration,
  :ai_version)
  SENSITIVE = []
  include Aws::Structure
end