Class: Aws::Connect::Types::ChatMetrics

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Information about how agent, bot, and customer interact in a chat contact.

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#agent_metrics ⇒ Types::ParticipantMetrics

Information about agent interactions in a contact.

Returns:



2212
2213
2214
2215
2216
2217
2218
 
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 2212

class ChatMetrics < Struct.new(
  :chat_contact_metrics,
  :agent_metrics,
  :customer_metrics)
  SENSITIVE = []
  include Aws::Structure
end

#chat_contact_metrics ⇒ Types::ChatContactMetrics

Information about the overall participant interactions at the contact level.

Returns:



2212
2213
2214
2215
2216
2217
2218
 
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 2212

class ChatMetrics < Struct.new(
  :chat_contact_metrics,
  :agent_metrics,
  :customer_metrics)
  SENSITIVE = []
  include Aws::Structure
end

#customer_metrics ⇒ Types::ParticipantMetrics

Information about customer interactions in a contact.

Returns:



2212
2213
2214
2215
2216
2217
2218
 
# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 2212

class ChatMetrics < Struct.new(
  :chat_contact_metrics,
  :agent_metrics,
  :customer_metrics)
  SENSITIVE = []
  include Aws::Structure
end