AddAttachmentsToSet

$result = $client->addAttachmentsToSet([/* ... */]);
$promise = $client->addAttachmentsToSetAsync([/* ... */]);

Adds one or more attachments to an attachment set.

An attachment set is a temporary container for attachments that you add to a case or case communication. The set is available for 1 hour after it's created. The expiryTime returned in the response is when the set expires.

Parameter Syntax

$result = $client->addAttachmentsToSet([
    'attachmentSetId' => '<string>',
    'attachments' => [ // REQUIRED
        [
            'data' => <string || resource || Psr\Http\Message\StreamInterface>,
            'fileName' => '<string>',
        ],
        // ...
    ],
    'dryRun' => true || false,
]);

Parameter Details

Result Syntax

[
    'attachmentSetId' => '<string>',
    'expiryTime' => '<string>',
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

AttachmentSetIdNotFound:

An attachment set with the specified ID could not be found.

AttachmentSetExpired:

The expiration time of the attachment set has passed. The set expires 1 hour after it is created.

AttachmentSetSizeLimitExceeded:

A limit for the size of an attachment set has been exceeded. The limits are three attachments and 5 MB per attachment.

AttachmentLimitExceeded:

The limit for the number of attachment sets created in a short period of time has been exceeded.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

AddCommunicationToCase

$result = $client->addCommunicationToCase([/* ... */]);
$promise = $client->addCommunicationToCaseAsync([/* ... */]);

Adds additional customer communication to a Amazon Web Services Support case. Use the caseId parameter to identify the case to which to add communication. To list a set of email addresses to copy on the communication, use the ccEmailAddresses parameter. The communicationBody value contains the text of the communication.

To attach files larger than 5 MB to the communication, use the uploadIds parameter.

Parameter Syntax

$result = $client->addCommunicationToCase([
    'attachmentSetId' => '<string>',
    'caseId' => '<string>',
    'ccEmailAddresses' => ['<string>', ...],
    'communicationBody' => '<string>', // REQUIRED
    'dryRun' => true || false,
    'uploadIds' => ['<string>', ...],
]);

Parameter Details

Result Syntax

[
    'result' => true || false,
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

CaseIdNotFound:

The requested caseId couldn't be located.

AttachmentSetIdNotFound:

An attachment set with the specified ID could not be found.

AttachmentSetExpired:

The expiration time of the attachment set has passed. The set expires 1 hour after it is created.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

CompleteAttachmentUpload

$result = $client->completeAttachmentUpload([/* ... */]);
$promise = $client->completeAttachmentUploadAsync([/* ... */]);

Completes an attachment upload that was started with GetAttachmentUploadLinks. After you upload a part of the file to its presigned Amazon S3 URL, call CompleteAttachmentUpload with the partIndex and eTag of that part. You can include one part per call, or multiple parts in a single call. After CompleteAttachmentUpload has been called for every part of the file, the service processes the upload asynchronously. The attachment-ready status might not be reflected immediately. Use DescribeAttachmentUploadStatus to poll for the uploadStatus to become attachment-ready before passing the uploadId to CreateCase or AddCommunicationToCase.

Parameter Syntax

$result = $client->completeAttachmentUpload([
    'completedUploads' => [ // REQUIRED
        [
            'eTag' => '<string>', // REQUIRED
            'partIndex' => <integer>, // REQUIRED
        ],
        // ...
    ],
    'dryRun' => true || false,
    'uploadId' => '<string>', // REQUIRED
]);

Parameter Details

Result Syntax

[
    'uploadStatus' => 'attachment-ready|attachment-not-ready|failed',
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

UploadIdNotFound:

The specified uploadId couldn't be located.

CreateCase

$result = $client->createCase([/* ... */]);
$promise = $client->createCaseAsync([/* ... */]);

Creates a case in the Amazon Web Services Support Center. This operation is similar to how you create a case in the Amazon Web Services Support Center Create Case page.

The Amazon Web Services Support API doesn't support requesting service limit increases. You can submit a service limit increase in the following ways:

• Submit a request from the Amazon Web Services Support Center Create Case page.

• Use the Service Quotas RequestServiceQuotaIncrease operation.

A successful CreateCase request returns a Amazon Web Services Support case number. You can use the DescribeCases operation and specify the case number to get existing Amazon Web Services Support cases. After you create a case, use the AddCommunicationToCase operation to add additional communication or attachments to an existing case.

The caseId is separate from the displayId that appears in the Amazon Web Services Support Center. Use the DescribeCases operation to get the displayId.

Parameter Syntax

$result = $client->createCase([
    'attachmentSetId' => '<string>',
    'categoryCode' => '<string>',
    'ccEmailAddresses' => ['<string>', ...],
    'communicationBody' => '<string>', // REQUIRED
    'dryRun' => true || false,
    'issueType' => '<string>',
    'language' => '<string>',
    'serviceCode' => '<string>',
    'severityCode' => '<string>',
    'subject' => '<string>', // REQUIRED
    'uploadIds' => ['<string>', ...],
]);

Parameter Details

Result Syntax

[
    'caseId' => '<string>',
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

CaseCreationLimitExceeded:

The case creation limit for the account has been exceeded.

AttachmentSetIdNotFound:

An attachment set with the specified ID could not be found.

AttachmentSetExpired:

The expiration time of the attachment set has passed. The set expires 1 hour after it is created.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

DescribeAttachment

$result = $client->describeAttachment([/* ... */]);
$promise = $client->describeAttachmentAsync([/* ... */]);

Returns the attachment that has the specified ID. Attachments can include screenshots, error logs, or other files that describe your issue. Attachment IDs are generated by the case management system when you add an attachment to a case or case communication. Attachment IDs are returned in the AttachmentDetails objects that are returned by the DescribeCommunications operation.

Parameter Syntax

$result = $client->describeAttachment([
    'attachmentId' => '<string>', // REQUIRED
    'dryRun' => true || false,
]);

Parameter Details

Result Syntax

[
    'attachment' => [
        'data' => <string || resource || Psr\Http\Message\StreamInterface>,
        'fileName' => '<string>',
    ],
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

DescribeAttachmentLimitExceeded:

The limit for the number of DescribeAttachment requests in a short period of time has been exceeded.

AttachmentIdNotFound:

An attachment with the specified ID could not be found.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

DescribeAttachmentUploadStatus

$result = $client->describeAttachmentUploadStatus([/* ... */]);
$promise = $client->describeAttachmentUploadStatusAsync([/* ... */]);

Returns the current status, file name, and progress of a multipart attachment upload that was started with GetAttachmentUploadLinks. Use this operation to track where an upload is in the workflow. While parts are still being uploaded and reported through CompleteAttachmentUpload, the uploadStatus is attachment-not-ready and uploadProgress reports the total number of parts and how many have been completed so far. After every part has been reported and the service finishes processing the upload asynchronously, the uploadStatus becomes attachment-ready and the uploadId can be attached to a case through CreateCase or AddCommunicationToCase.

Parameter Syntax

$result = $client->describeAttachmentUploadStatus([
    'dryRun' => true || false,
    'uploadId' => '<string>', // REQUIRED
]);

Parameter Details

Result Syntax

[
    'fileName' => '<string>',
    'uploadProgress' => [
        'completedPartsCount' => <integer>,
        'totalParts' => <integer>,
    ],
    'uploadStatus' => 'attachment-ready|attachment-not-ready|failed',
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

UploadIdNotFound:

The specified uploadId couldn't be located.

DescribeCases

$result = $client->describeCases([/* ... */]);
$promise = $client->describeCasesAsync([/* ... */]);

Returns a list of cases that you specify by passing one or more case IDs. You can use the afterTime and beforeTime parameters to filter the cases by date. You can set values for the includeResolvedCases and includeCommunications parameters to specify how much information to return.

The response returns the following in JSON format:

• One or more CaseDetails data types.

• One or more nextToken values, which specify where to paginate the returned records represented by the CaseDetails objects.

Case data is available for 24 months after creation. If a case was created more than 24 months ago, a request might return an error.

Parameter Syntax

$result = $client->describeCases([
    'afterTime' => '<string>',
    'beforeTime' => '<string>',
    'caseIdList' => ['<string>', ...],
    'displayId' => '<string>',
    'dryRun' => true || false,
    'includeCommunications' => true || false,
    'includeResolvedCases' => true || false,
    'language' => '<string>',
    'maxResults' => <integer>,
    'nextToken' => '<string>',
]);

Parameter Details

Result Syntax

[
    'cases' => [
        [
            'caseId' => '<string>',
            'categoryCode' => '<string>',
            'ccEmailAddresses' => ['<string>', ...],
            'displayId' => '<string>',
            'language' => '<string>',
            'recentCommunications' => [
                'communications' => [
                    [
                        'attachmentSet' => [
                            [
                                'attachmentId' => '<string>',
                                'fileName' => '<string>',
                            ],
                            // ...
                        ],
                        'attachments' => [
                            [
                                'attachmentId' => '<string>',
                                'fileName' => '<string>',
                            ],
                            // ...
                        ],
                        'body' => '<string>',
                        'caseId' => '<string>',
                        'submittedBy' => '<string>',
                        'timeCreated' => '<string>',
                    ],
                    // ...
                ],
                'nextToken' => '<string>',
            ],
            'serviceCode' => '<string>',
            'severityCode' => '<string>',
            'status' => '<string>',
            'subject' => '<string>',
            'submittedBy' => '<string>',
            'timeCreated' => '<string>',
        ],
        // ...
    ],
    'nextToken' => '<string>',
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

CaseIdNotFound:

The requested caseId couldn't be located.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

DescribeCommunications

$result = $client->describeCommunications([/* ... */]);
$promise = $client->describeCommunicationsAsync([/* ... */]);

Returns communications and attachments for one or more support cases. Use the afterTime and beforeTime parameters to filter by date. You can use the caseId parameter to restrict the results to a specific case.

Case data is available for 24 months after creation. If a case was created more than 24 months ago, a request for data might cause an error.

You can use the maxResults and nextToken parameters to control the pagination of the results. Set maxResults to the number of cases that you want to display on each page, and use nextToken to specify the resumption of pagination.

Parameter Syntax

$result = $client->describeCommunications([
    'afterTime' => '<string>',
    'beforeTime' => '<string>',
    'caseId' => '<string>', // REQUIRED
    'dryRun' => true || false,
    'maxResults' => <integer>,
    'nextToken' => '<string>',
]);

Parameter Details

Result Syntax

[
    'communications' => [
        [
            'attachmentSet' => [
                [
                    'attachmentId' => '<string>',
                    'fileName' => '<string>',
                ],
                // ...
            ],
            'attachments' => [
                [
                    'attachmentId' => '<string>',
                    'fileName' => '<string>',
                ],
                // ...
            ],
            'body' => '<string>',
            'caseId' => '<string>',
            'submittedBy' => '<string>',
            'timeCreated' => '<string>',
        ],
        // ...
    ],
    'nextToken' => '<string>',
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

CaseIdNotFound:

The requested caseId couldn't be located.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

DescribeCreateCaseOptions

$result = $client->describeCreateCaseOptions([/* ... */]);
$promise = $client->describeCreateCaseOptionsAsync([/* ... */]);

Returns a list of CreateCaseOption types along with the corresponding supported hours and language availability. You can specify the language categoryCode, issueType and serviceCode used to retrieve the CreateCaseOptions.

Parameter Syntax

$result = $client->describeCreateCaseOptions([
    'categoryCode' => '<string>', // REQUIRED
    'dryRun' => true || false,
    'issueType' => '<string>', // REQUIRED
    'language' => '<string>', // REQUIRED
    'serviceCode' => '<string>', // REQUIRED
]);

Parameter Details

Result Syntax

[
    'communicationTypes' => [
        [
            'datesWithoutSupport' => [
                [
                    'endDateTime' => '<string>',
                    'startDateTime' => '<string>',
                ],
                // ...
            ],
            'supportedHours' => [
                [
                    'endTime' => '<string>',
                    'startTime' => '<string>',
                ],
                // ...
            ],
            'type' => '<string>',
        ],
        // ...
    ],
    'languageAvailability' => '<string>',
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

ThrottlingException:

You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

DescribeServices

$result = $client->describeServices([/* ... */]);
$promise = $client->describeServicesAsync([/* ... */]);

Returns the current list of Amazon Web Services services and a list of service categories for each service. You then use service names and categories in your CreateCase requests. Each Amazon Web Services service has its own set of categories.

The service codes and category codes correspond to the values that appear in the Service and Category lists on the Amazon Web Services Support Center Create Case page. The values in those fields don't necessarily match the service codes and categories returned by the DescribeServices operation. Always use the service codes and categories that the DescribeServices operation returns, so that you have the most recent set of service and category codes.

Parameter Syntax

$result = $client->describeServices([
    'dryRun' => true || false,
    'language' => '<string>',
    'serviceCodeList' => ['<string>', ...],
]);

Parameter Details

Result Syntax

[
    'services' => [
        [
            'categories' => [
                [
                    'code' => '<string>',
                    'name' => '<string>',
                ],
                // ...
            ],
            'code' => '<string>',
            'name' => '<string>',
        ],
        // ...
    ],
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

DescribeSeverityLevels

$result = $client->describeSeverityLevels([/* ... */]);
$promise = $client->describeSeverityLevelsAsync([/* ... */]);

Returns the list of severity levels that you can assign to a support case. The severity level for a case is also a field in the CaseDetails data type that you include for a CreateCase request.

Parameter Syntax

$result = $client->describeSeverityLevels([
    'dryRun' => true || false,
    'language' => '<string>',
]);

Parameter Details

Result Syntax

[
    'severityLevels' => [
        [
            'code' => '<string>',
            'name' => '<string>',
        ],
        // ...
    ],
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

DescribeSupportedLanguages

$result = $client->describeSupportedLanguages([/* ... */]);
$promise = $client->describeSupportedLanguagesAsync([/* ... */]);

Returns a list of supported languages for a specified categoryCode, issueType and serviceCode. The returned supported languages will include a ISO 639-1 code for the language, and the language display name.

Parameter Syntax

$result = $client->describeSupportedLanguages([
    'categoryCode' => '<string>', // REQUIRED
    'dryRun' => true || false,
    'issueType' => '<string>', // REQUIRED
    'serviceCode' => '<string>', // REQUIRED
]);

Parameter Details

Result Syntax

[
    'supportedLanguages' => [
        [
            'code' => '<string>',
            'display' => '<string>',
            'language' => '<string>',
        ],
        // ...
    ],
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

ThrottlingException:

You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

DescribeTrustedAdvisorCheckRefreshStatuses

$result = $client->describeTrustedAdvisorCheckRefreshStatuses([/* ... */]);
$promise = $client->describeTrustedAdvisorCheckRefreshStatusesAsync([/* ... */]);

Returns the refresh status of the Trusted Advisor checks that have the specified check IDs. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.

Some checks are refreshed automatically, and you can't return their refresh statuses by using the DescribeTrustedAdvisorCheckRefreshStatuses operation. If you call this operation for these checks, you might see an InvalidParameterValue error.

To call the Trusted Advisor operations in the Amazon Web Services Support API, you must use the US East (N. Virginia) endpoint. Currently, the US West (Oregon) and Europe (Ireland) endpoints don't support the Trusted Advisor operations. For more information, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Parameter Syntax

$result = $client->describeTrustedAdvisorCheckRefreshStatuses([
    'checkIds' => ['<string>', ...], // REQUIRED
]);

Parameter Details

Result Syntax

[
    'statuses' => [
        [
            'checkId' => '<string>',
            'millisUntilNextRefreshable' => <integer>,
            'status' => '<string>',
        ],
        // ...
    ],
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

ThrottlingException:

You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

DescribeTrustedAdvisorCheckResult

$result = $client->describeTrustedAdvisorCheckResult([/* ... */]);
$promise = $client->describeTrustedAdvisorCheckResultAsync([/* ... */]);

Returns the results of the Trusted Advisor check that has the specified check ID. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.

The response contains a TrustedAdvisorCheckResult object, which contains these three objects:

• TrustedAdvisorCategorySpecificSummary

• TrustedAdvisorResourceDetail

• TrustedAdvisorResourcesSummary

In addition, the response contains these fields:

• status - The alert status of the check can be ok (green), warning (yellow), error (red), or not_available.

• timestamp - The time of the last refresh of the check.

• checkId - The unique identifier for the check.

To call the Trusted Advisor operations in the Amazon Web Services Support API, you must use the US East (N. Virginia) endpoint. Currently, the US West (Oregon) and Europe (Ireland) endpoints don't support the Trusted Advisor operations. For more information, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Parameter Syntax

$result = $client->describeTrustedAdvisorCheckResult([
    'checkId' => '<string>', // REQUIRED
    'language' => '<string>',
]);

Parameter Details

Result Syntax

[
    'result' => [
        'categorySpecificSummary' => [
            'costOptimizing' => [
                'estimatedMonthlySavings' => <float>,
                'estimatedPercentMonthlySavings' => <float>,
            ],
        ],
        'checkId' => '<string>',
        'flaggedResources' => [
            [
                'isSuppressed' => true || false,
                'metadata' => ['<string>', ...],
                'region' => '<string>',
                'resourceId' => '<string>',
                'status' => '<string>',
            ],
            // ...
        ],
        'resourcesSummary' => [
            'resourcesFlagged' => <integer>,
            'resourcesIgnored' => <integer>,
            'resourcesProcessed' => <integer>,
            'resourcesSuppressed' => <integer>,
        ],
        'status' => '<string>',
        'timestamp' => '<string>',
    ],
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

ThrottlingException:

You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

DescribeTrustedAdvisorCheckSummaries

$result = $client->describeTrustedAdvisorCheckSummaries([/* ... */]);
$promise = $client->describeTrustedAdvisorCheckSummariesAsync([/* ... */]);

Returns the results for the Trusted Advisor check summaries for the check IDs that you specified. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.

The response contains an array of TrustedAdvisorCheckSummary objects.

To call the Trusted Advisor operations in the Amazon Web Services Support API, you must use the US East (N. Virginia) endpoint. Currently, the US West (Oregon) and Europe (Ireland) endpoints don't support the Trusted Advisor operations. For more information, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Understanding the Trusted Advisor Resources processed value

The Resources processed value, resourcesProcessed, usually shows both flagged resources (those with warnings or errors) and resources in good standing (ok status resources). However, some checks report flagged resources only. To understand what a specific check reports, review the detailed check information in the Trusted Advisor check reference. If you see a Green criterion listed in the Alert criteria, then the check reports all resources. If there's no Green criterion listed in the Alert criteria, then the check reports only flagged resources. For example, the Amazon EC2 Reserved Instance optimization check (cX3c2R1chu) doesn't list a Green criterion in the Alert criteria. So, this check only reports flagged resources.

Parameter Syntax

$result = $client->describeTrustedAdvisorCheckSummaries([
    'checkIds' => ['<string>', ...], // REQUIRED
]);

Parameter Details

Result Syntax

[
    'summaries' => [
        [
            'categorySpecificSummary' => [
                'costOptimizing' => [
                    'estimatedMonthlySavings' => <float>,
                    'estimatedPercentMonthlySavings' => <float>,
                ],
            ],
            'checkId' => '<string>',
            'hasFlaggedResources' => true || false,
            'resourcesSummary' => [
                'resourcesFlagged' => <integer>,
                'resourcesIgnored' => <integer>,
                'resourcesProcessed' => <integer>,
                'resourcesSuppressed' => <integer>,
            ],
            'status' => '<string>',
            'timestamp' => '<string>',
        ],
        // ...
    ],
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

ThrottlingException:

You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

DescribeTrustedAdvisorChecks

$result = $client->describeTrustedAdvisorChecks([/* ... */]);
$promise = $client->describeTrustedAdvisorChecksAsync([/* ... */]);

Returns information about all available Trusted Advisor checks, including the name, ID, category, description, and metadata. You must specify a language code.

The response contains a TrustedAdvisorCheckDescription object for each check. You must set the Amazon Web Services Region to us-east-1.

To call the Trusted Advisor operations in the Amazon Web Services Support API, you must use the US East (N. Virginia) endpoint. Currently, the US West (Oregon) and Europe (Ireland) endpoints don't support the Trusted Advisor operations. For more information, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Parameter Syntax

$result = $client->describeTrustedAdvisorChecks([
    'language' => '<string>', // REQUIRED
]);

Parameter Details

Result Syntax

[
    'checks' => [
        [
            'category' => '<string>',
            'description' => '<string>',
            'id' => '<string>',
            'metadata' => ['<string>', ...],
            'name' => '<string>',
        ],
        // ...
    ],
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

ThrottlingException:

You have exceeded the maximum allowed TPS (Transactions Per Second) for the operations.

GetAttachmentDownloadLink

$result = $client->getAttachmentDownloadLink([/* ... */]);
$promise = $client->getAttachmentDownloadLinkAsync([/* ... */]);

Returns a presigned download URL for an attachment that is associated with a case communication. The download link works for an attachment of any size, including attachments added through AddAttachmentsToSet and attachments uploaded through GetAttachmentUploadLinks. The download URL is time-limited and expires at the date and time indicated in the downloadUrl response field. Download the attachment from the URL before it expires.

Parameter Syntax

$result = $client->getAttachmentDownloadLink([
    'attachmentId' => '<string>', // REQUIRED
    'dryRun' => true || false,
]);

Parameter Details

Result Syntax

[
    'downloadUrl' => [
        'expiryDate' => '<string>',
        'url' => '<string>',
    ],
    'fileName' => '<string>',
]

Result Details

Errors

AttachmentIdNotFound:

An attachment with the specified ID could not be found.

InternalServerError:

An internal server error occurred.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

GetAttachmentUploadLinks

$result = $client->getAttachmentUploadLinks([/* ... */]);
$promise = $client->getAttachmentUploadLinksAsync([/* ... */]);

Returns one or more presigned upload URLs for uploading a large file attachment to a support case by using a multipart upload workflow. The maximum file size that you can upload with this workflow is 150 MB, and parts can be up to 100 MB each. Initiate a new upload by providing fileName and fileSizeBytes; the response returns a unique uploadId, the part size, the total number of parts, and a list of presigned upload URLs for the requested range of parts. A maximum of 10 upload URLs are returned per call. To retrieve more upload URLs for an upload that's already in progress, call GetAttachmentUploadLinks again with the existing uploadId and a new uploadRange.

Upload each part to its presigned URL by using HTTP PUT and capture the ETag from the response. After you upload all parts, call CompleteAttachmentUpload with the uploadId and the list of part indexes and ETags to finalize the upload. You can then attach the upload to a case by passing the uploadId in the uploadIds parameter of CreateCase or AddCommunicationToCase. To monitor progress before completion, call DescribeAttachmentUploadStatus.

Parameter Syntax

$result = $client->getAttachmentUploadLinks([
    'dryRun' => true || false,
    'fileName' => '<string>', // REQUIRED
    'fileSizeBytes' => <integer>,
    'uploadId' => '<string>',
    'uploadRange' => [
        'endIndex' => <integer>,
        'startIndex' => <integer>, // REQUIRED
    ],
]);

Parameter Details

Result Syntax

[
    'nextIndex' => <integer>,
    'partSizeBytes' => <integer>,
    'totalParts' => <integer>,
    'uploadId' => '<string>',
    'uploadUrls' => [
        [
            'expiryDate' => '<string>',
            'partIndex' => <integer>,
            'url' => '<string>',
        ],
        // ...
    ],
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.

UploadIdNotFound:

The specified uploadId couldn't be located.

RefreshTrustedAdvisorCheck

$result = $client->refreshTrustedAdvisorCheck([/* ... */]);
$promise = $client->refreshTrustedAdvisorCheckAsync([/* ... */]);

Refreshes the Trusted Advisor check that you specify using the check ID. You can get the check IDs by calling the DescribeTrustedAdvisorChecks operation.

Some checks are refreshed automatically. If you call the RefreshTrustedAdvisorCheck operation to refresh them, you might see the InvalidParameterValue error.

The response contains a TrustedAdvisorCheckRefreshStatus object.

To call the Trusted Advisor operations in the Amazon Web Services Support API, you must use the US East (N. Virginia) endpoint. Currently, the US West (Oregon) and Europe (Ireland) endpoints don't support the Trusted Advisor operations. For more information, see About the Amazon Web Services Support API in the Amazon Web Services Support User Guide.

Parameter Syntax

$result = $client->refreshTrustedAdvisorCheck([
    'checkId' => '<string>', // REQUIRED
]);

Parameter Details

Result Syntax

[
    'status' => [
        'checkId' => '<string>',
        'millisUntilNextRefreshable' => <integer>,
        'status' => '<string>',
    ],
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

ResolveCase

$result = $client->resolveCase([/* ... */]);
$promise = $client->resolveCaseAsync([/* ... */]);

Resolves a support case. This operation takes a caseId and returns the initial and final state of the case.

Parameter Syntax

$result = $client->resolveCase([
    'caseId' => '<string>',
    'dryRun' => true || false,
]);

Parameter Details

Result Syntax

[
    'finalCaseStatus' => '<string>',
    'initialCaseStatus' => '<string>',
]

Result Details

Errors

InternalServerError:

An internal server error occurred.

CaseIdNotFound:

The requested caseId couldn't be located.

DryRunOperationException:

The request was valid, but the operation wasn't performed because dryRun was set to true.