getAttachment

Provides a pre-signed URL for download of a completed attachment. This is an asynchronous API for use with active contacts.

For security recommendations, see Amazon Connect Chat security best practices.

• The participant role CUSTOM_BOT is not permitted to access attachments customers may upload. An AccessDeniedException can indicate that the participant may be a CUSTOM_BOT, and it doesn't have access to attachments.

• ConnectionToken is used for invoking this API instead of ParticipantToken. The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.