createUser

Creates a user account for the specified Amazon Connect instance.

Certain UserIdentityInfo parameters are required in some situations. For example, Email, FirstName and LastName are required if you are using Amazon Connect or SAML for identity management.

Fields in PhoneConfig cannot be set simultaneously with their corresponding channel-specific configuration parameters. Specifically:

• PhoneConfig.AutoAccept conflicts with AutoAcceptConfigs

• PhoneConfig.AfterContactWorkTimeLimit conflicts with AfterContactWorkConfigs

• PhoneConfig.PhoneType and PhoneConfig.PhoneNumber conflict with PhoneNumberConfigs

• PhoneConfig.PersistentConnection conflicts with PersistentConnectionConfigs We recommend using channel-specific parameters such as AutoAcceptConfigs, AfterContactWorkConfigs, PhoneNumberConfigs, PersistentConnectionConfigs, and VoiceEnhancementConfigs for per-channel configuration.

For information about how to create users using the Amazon Connect admin website, see Add Users in the Amazon Connect Administrator Guide.