Supported action connector types and available actions
Amazon Quick Suite supports multiple connector types, each with specific actions available:
External service connectors
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Salesforce - Create records, update opportunities, search accounts, manage leads.
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JIRA - Create issues, update tickets, search projects, manage workflows.
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Microsoft Outlook - Send emails, manage calendar events, access contacts.
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Slack - Send messages, create channels, manage notifications.
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ServiceNow - Create incidents, update requests, manage workflows.
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Zendesk - Create tickets, update cases, search knowledge base.
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PagerDuty - Create incidents, manage escalations, update on-call schedules.
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Asana - Create actions, update projects, manage team workflows.
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BambooHR - Access employee data, manage time-off requests.
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Smartsheet - Update sheets, manage project data.
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Factset - Access financial data, generate reports.
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Confluence - Create, update, and manage pages, spaces, and other Confluence objects.
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SharePoint - Perform actions on SharePoint lists, items, and Excel files with 19 available actions for creating, updating, deleting, and retrieving SharePoint content.
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OneDrive - Create, update, delete, and manage OneDrive files and folders.
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SAP - Access SAP S/4HANA systems to perform Read only operation on enterprise data.
AWS service connectors
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Amazon S3 - Upload files, manage buckets, retrieve objects.
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Amazon Bedrock - Generate content, analyze data, process requests.
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Amazon Textract - Extract text and data from documents.
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Amazon Comprehend - Natural language processing and sentiment analysis.
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Amazon Comprehend Medical - Medical text analysis and entity extraction.
Action connector compatibility matrix
The following table shows which Amazon Quick Suite features each action connector type supports:
| Action Connector | Chat Agents | Flows | Dashboard Visuals | Dashboard Alerts | Automations | Companions |
|---|---|---|---|---|---|---|
| AWS Built-in Services | ||||||
| AWS Bedrock Agent Runtime | — | — | — | — | ✓ | — |
| AWS Bedrock Data Automation Runtime | — | — | — | — | ✓ | — |
| AWS Bedrock Runtime | — | — | — | — | ✓ | — |
| Amazon Comprehend | — | — | — | — | ✓ | — |
| Amazon Comprehend Medical | — | — | — | — | — | — |
| Amazon S3 | — | — | — | — | ✓ | — |
| Amazon Textract | — | — | — | — | ✓ | — |
| External Service Connectors | ||||||
| Asana | ✓ | ✓ | — | — | — | ✓ |
| Atlassian Confluence Cloud | ✓ | ✓ | — | — | ✓ | ✓ |
| Atlassian Jira Cloud | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| BambooHR | ✓ | ✓ | — | — | — | ✓ |
| Microsoft OneDrive | ✓ | ✓ | — | — | ✓ | ✓ |
| Microsoft Outlook | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Microsoft SharePoint | ✓ | ✓ | — | — | ✓ | ✓ |
| Microsoft Teams | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| PagerDuty | ✓ | ✓ | — | — | ✓ | ✓ |
| Salesforce | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| SAP | ✓ | — | — | — | ✓ | ✓ |
| ServiceNow | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Slack | ✓ | ✓ | ✓ | — | — | ✓ |
| Smartsheet | ✓ | ✓ | — | — | — | ✓ |
| Zendesk | ✓ | ✓ | — | — | — | ✓ |
| Custom Connector Types | ||||||
| Model Context Protocol (MCP) | ✓ | ✓ | — | — | ✓ | — |
| OpenAPI | ✓ | ✓ | — | — | — | — |
| REST API | — | — | — | — | ✓ | — |
Authentication Support:
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Chat Agents and Companions - Support user authentication (3LO, Basic)
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Dashboard Visuals - Support user authentication (3LO)
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Dashboard Alerts - Support system authentication (2LO or API Key)
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Automations - Support system authentication (2LO)
