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Step 1: Link your WhatsApp Business Account - AWS End User Messaging

Step 1: Link your WhatsApp Business Account

You link a WhatsApp Business Account (WABA) through an embedded sign-up flow that connects Meta's WhatsApp Business Platform to your AWS account. During sign-up you give AWS End User Messaging access to your WABA and allow it to bill you for messages. You can create a new WABA or migrate an existing one. A WABA can exist in only one AWS Region.

Note

You link a WABA through the console, using Meta's embedded sign-up. There is no AWS CLI or API command to link a WABA or add a WhatsApp phone number, because the flow requires you to sign in to Meta and grant access interactively. After the WABA is linked, you manage templates, flows, and messages with the Social messaging API.

Console
To link a WhatsApp Business Account

  1. Open the AWS End User Messaging Social console at https://console.aws.amazon.com/social-messaging/.

  2. Choose Business accounts.

  3. On the Link business account page, choose Launch Facebook portal. A Meta login window opens.

  4. Sign in with your Facebook account credentials and choose Continue to give AWS End User Messaging access to your WABA and permission to bill you for messages.

  5. For Meta Business account, choose an existing account or choose Create a Meta Business account and enter your business name, website or profile page, and country. Choose Next.

  6. For Choose a WhatsApp Business Account, choose an existing WABA or choose Create a WhatsApp Business Account, then choose or create a WhatsApp Business Profile. Choose Next.

  7. For Create a Business Profile, enter your WhatsApp Business Account name, the display name customers see, time zone, category, business description, and website. Meta reviews the display name and emails you the result. If Meta rejects the display name, your daily messaging limit is lowered and you can be disconnected from WhatsApp. Changing the display name later requires a support ticket with Meta, so choose it carefully. Choose Next.

Continue to Step 2: Add a WhatsApp business phone number to add and verify the phone number in the same flow.