End of support notice: On May 28, 2026, AWS will end support for AWS IQ. After May 28, 2026, you will no longer be able to access the AWS IQ console or AWS IQ resources. For more information, see AWS IQ end of support in the AWS IQ User Guide for Experts.
Requesting refunds
Thoroughly review all expert work before approving a payment request. Once approved, all payments are considered final. After approving a payment request, you can request a refund from the expert, who can issue a refund, or not, at their own discretion. AWS can't intervene if an expert refuses a refund.
You're responsible for all actions taken and all resources created within your AWS Cloud environment.
To request a refund, reach out directly to the AWS IQ expert. If the expert approves the refund, provide them with your AWS account ID. Then, they submit a ticket to Support to process the refund. Support contacts you when the refund is complete.
