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Diagnosing console errors with the AWS assistant - AWS assistant

Diagnosing console errors with the AWS assistant

With the AWS assistant, you can diagnose common console errors. Examples include missing permissions, incorrect settings, and exceeded service quotas. It supports errors in the following services:

  • Amazon Elastic Compute Cloud (Amazon EC2)

  • Amazon Elastic Container Service (Amazon ECS)

  • Amazon Simple Storage Service (Amazon S3)

  • AWS Lambda

  • AWS Step Functions

It also diagnoses IAM permission errors on all console pages and some service-specific errors in other services.

This capability is available only in the AWS Management Console. The AWS assistant doesn't keep a history of earlier diagnosis sessions.

Required permissions

Your IAM identity needs permission to diagnose console errors. For an example policy, see Allow users to diagnose console errors.

Diagnosing a console error

To diagnose a console error
  1. When a supported error occurs, choose Diagnose with AWS assistant in the error message.

  2. Review the explanation and the steps to fix the error. The steps can take several seconds to appear.

  3. To give feedback, choose the thumbs-up or thumbs-down icon. To add details, choose Tell me more.

If the diagnosis doesn't fix the problem, you can ask the AWS assistant to create an AWS Support case. To report a problem with the diagnosis itself, choose the thumbs-down icon. For information about support cases, see Contacting AWS Support with the AWS assistant.