

Amazon Q Business will no longer be open to new customers starting on July 31, 2026. If you would like to use the service, please sign up prior to July 30. For capabilities similar to Q Business, explore Amazon Quick. [Learn more](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/qbusiness-availability-change.html).

# Managing user subscriptions for IAM Identity Center-integrated applications
<a name="manage-user-subscriptions"></a>

To manage user subscriptions added to an application environment, you can perform the following actions:

**Topics**
+ [Updating user subscriptions](#update-user-subscriptions)
+ [Canceling user or group subscriptions](#delete-user-subscriptions)
+ [Listing user subscriptions](#list-user-subscriptions)

## Updating user subscriptions
<a name="update-user-subscriptions"></a>

To update a subscription in an Amazon Q Business application, you can use either the AWS Management Console or the [https://docs.aws.amazon.com/amazonq/latest/api-reference/API_UpdateSubscription.html](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_UpdateSubscription.html) API operation.

For more information on user subscriptions for an IAM Identity Center-integrated Amazon Q Business application, see [Subscriptions for applications using IAM Identity Center](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/tiers.html#managing-sub-tiers-sso).

------
#### [ Console ]

**To update user or group subscription tier** 

1. Sign in to the AWS Management Console and open the Amazon Q Business console.

1. In **Applications**, select the name of the application environment you created.

1. From your applications page, from the **User access** section, select **Manage user access**.

1. From **Manage access and subscriptions** select the subscription you want to update. Then, select **Edit subscription**.

1. In the **Confirm subscription change** dialog box that opens, from the **New subscription** dropdown select **Q Business Lite** or **Q Business Pro**.

1. Then, select **Confirm**. You will see the subscription status notification change next to the user you've added the subscription to.

1. Then, select **Confirm** to save your changes.

------
#### [ AWS CLI ]

**To update user or group subscription tier**

```
aws qbusiness update-subscription \
--application-id {{application-id}} \
--subscription-id {{subscription-id}} \
--type {{subscription-type}}
```

------

## Canceling user or group subscriptions
<a name="delete-user-subscriptions"></a>

To cancel subscriptions, you can use the AWS Management Console or the [https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CancelSubscription.html](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CancelSubscription.html) API operation.

When you unsubscribe and remove a user or group, it unsubscribes them from the application environment and removes them from the user list.

For more information on user subscriptions for an IAM Identity Center-integrated Amazon Q Business application, see [Subscriptions for applications using IAM Identity Center](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/tiers.html#managing-sub-tiers-sso).

------
#### [ Console ]

**To unsubscribe a user or group from an Amazon Q Business application environment**

1. Sign in to the AWS Management Console and open the Amazon Q Business console.

1. In **Applications**, select the name of the application environment you created.

1. From your applications page, from the **User access** section, select **Manage user access**.

1. From **Manage access and subscriptions** select the user or group subscription you want to update. Then, select **Remove and unsubscribe**.

1. Then, from the **Unsubscribe and remove** dialog box, **Confirm**.

1. Then, select **Confirm** to save your changes.

   This step cancels subscriptions for the selected users and groups and also removes them from your Amazon Q Business application environment.
**Note**  
To stop subscription charges for a user, ensure you have unsubscribed that user from all Amazon Q Business application environments and Quick instances. For instructions on how to unsubscribe a user from Quick, see [Unsubscribing from Quick Q](https://docs.aws.amazon.com/quicksight/latest/user/quicksight-q-unsubscribe.html) in the Quick User Guide.  
To stop charges for an Amazon Q Business index, you must delete either your Amazon Q Business index or [delete your Amazon Q Business application environment](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/supported-app-actions.html#delete-app). If you use the console, deleting your application environment is the only way to delete an index associated with it.

------
#### [ AWS CLI ]

**To cancel user or group subscriptions to Amazon Q Business**

```
aws qbusiness cancel-subscription \
--application-id {{application-id}} \
--subscription-id {{subscription-id}} \
--type {{subscription-type}}
```

------

## Listing user subscriptions
<a name="list-user-subscriptions"></a>

To see a list of user and group subscriptions within a specific Amazon Q Business application, you can use the AWS Management Console or the [https://docs.aws.amazon.com/amazonq/latest/api-reference/API_ListSubscriptions.html](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_ListSubscriptions.html) API operation.

For a consolidated view of your user subscriptions—including a list of subscribed users, their subscription status, and applications, accounts, or services a user can access through their subscriptions—you can also view the [Amazon Q subscriptions page](https://console.aws.amazon.com/amazonq/subscriptions).

------
#### [ Console ]

**To view a list of user and group subscriptions in an Amazon Q Business application environment**

1. Sign in to the AWS Management Console and open the Amazon Q Business console.

1. In **Applications**, select the name of the application environment you created.

1. From your applications page, from the **User access** section, select **Manage user access**.

1. In the **Manage access and subscriptions** select **Users** if you want to view user subscriptions or **Groups** if you want to list group subscriptions.

**To view a consolidated list of all user and group subscriptions across all Amazon Q Business application environments**

1. Sign in to the AWS Management Console and open the Amazon Q console.

1. From the left navigation menu, choose **Subscriptions**,and then select **Users** if you want to view user subscriptions or **Groups** if you want to list group subscriptions.

------
#### [ AWS CLI ]

**To list user or group subscriptions in an Amazon Q Business application**

```
aws qbusiness list-subscriptions \
--application-id {{application-id}}
```

**To list user or group subscriptions across all Amazon Q Business applications**

This action is not supported.

------