Cómo proporcionar ejemplos (petición con pocos pasos)
Al incluir algunos ejemplos de su tarea en la petición, puede crear una plantilla estructurada para que Amazon Nova 2 la siga. Esto reduce la ambigüedad y mejora la precisión y la calidad del resultado. La técnica que consiste en proporcionar ejemplos claros para que las respuestas del modelo estén más alineadas con el resultado deseado se denomina petición con pocos pasos.
El concepto de petición con pocos pasos consiste en proporcionar al modelo de lenguaje algunos ejemplos de la tarea, junto con el formato de entrada y salida, y luego pedirle que genere el resultado para una nueva entrada basada en los ejemplos proporcionados. Este método también ayuda a aclarar instrucciones o tareas complejas, lo que facilita que Amazon Nova 2 comprenda e interprete lo que se pide.
En qué ayuda añadir ejemplos a la petición:
Añadir ejemplos puede ayudar al modelo a producir lo siguiente:
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respuestas coherentes y uniformes con el estilo de los ejemplos,
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respuestas eficaces debido a que reducen la posibilidad de malinterpretar las instrucciones y minimizan las alucinaciones.
La medida en que el rendimiento del modelo mejore utilizando peticiones con pocos pasos dependerá de la calidad y la diversidad de los ejemplos que elija. Los siguientes elementos muestran las características de los buenos ejemplos en la petición:
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Seleccione ejemplos diversos: los ejemplos elegidos deben representar la distribución de sus entradas/salidas esperadas en términos de diversidad (desde casos de uso comunes hasta casos extremos) para cubrir adecuadamente los casos de uso relevantes. Es importante evitar cualquier sesgo en los ejemplos, ya que los sesgos en las entradas también pueden provocar sesgos en las salidas.
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Los niveles de complejidad deben coincidir: la complejidad de los ejemplos proporcionados debe alinearse con la tarea o el escenario objetivo. Es importante asegurarse de que el grado de complejidad esté alineado entre la entrada esperada y el ejemplo elegido en la petición.
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Garantice la relevancia: los ejemplos seleccionados deben estar directamente relacionados con el problema o el objetivo en cuestión. Esto garantiza la coherencia y la uniformidad en las respuestas.
Si las sugerencias anteriores no funcionan, le recomendamos que cree un sistema basado en RAG que amplíe la petición con una selección dinámica de ejemplos basada en las similitudes entre la consulta introducida por el usuario y un conjunto de ejemplos disponible.
En este caso, su usuario intenta clasificar los tickets de atención al cliente entrantes en categorías predefinidas. Puede proporcionar a los modelos de Amazon Nova 2 algunos ejemplos de tickets que estén clasificados correctamente para mejorar su comprensión de las categorías y el lenguaje utilizado en los tickets. Los ejemplos deben ser concisos y representar todas las tareas objetivo de su aplicación. Si hay un nombre de campo específico que sea significativo para las tareas, como Ticket o Category en este ejemplo, su usuario puede usar esos campos directamente seguidos de dos puntos ":".
- 0-shot prompt
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Usuario:
Please classify the following customer support tickets into one of the categories: "Technical Issue," "Billing Inquiry," or "General Inquiry."
Ticket: "Can you explain why my latest bill is higher than usual? I haven't changed my plan."
Asistente:
The customer support ticket should be classified as a "Billing Inquiry."
Here’s the reasoning:
- The customer is asking about the reason for a change in their latest bill amount.
- The context revolves around billing and payment, which falls under the category of "Billing Inquiry."
- 3-shot prompt
-
Usuario:
Please classify the following customer support tickets into one of the categories: "Technical Issue," "Billing Inquiry," or "General Inquiry."
Use these examples to guide your classification:
Ticket: "I can't log in to my account. The system keeps giving me an error message."
Category: Technical Issue
Ticket: "I received an email saying my account will be suspended unless I make a payment. Is this a scam?"
Category: Billing Inquiry
Ticket: "What are the hours of operation for your customer support team?"
Category: General Inquiry
Now, classify the following ticket:
Ticket: "Can you explain why my latest bill is higher than usual? I haven't changed my plan."
Asistente:
Category: Billing Inquiry
Explanation: The ticket is asking for an explanation regarding a change in the billing amount, which falls under the billing category as it pertains to questions about charges or payments.
En este ejemplo, los ejemplos se proporcionan como turnos, uno por ejemplo, donde el rol User contiene la entrada y el rol Assistant contiene el resultado esperado para ese ejemplar.
- 0-shot Prompt
-
Sistema:
Your task is to Classify the following texts into the appropriate categories. The categories to classify are:
Categories:
- Food
- Entertainment
- Health
- Wealth
- Other
Usuario:
I have 20$ in my pocket.
Asistente:
Category: Wealth
Explanation: The text mentions a specific amount of money, which falls under the category of wealth. The presence of a monetary value directly relates to financial status or economic aspect.
- 3-shot Prompt (as turns)
-
Sistema:
Your task is to Classify the following texts into the appropriate categories. The categories to classify are:
Categories:
- Food
- Entertainment
- Health
- Wealth
- Other
Usuario:
I love to eat pizza.
Asistente:
Food
Usuario:
I enjoy watching movies.
Asistente:
Entertainment
Usuario:
I am going to the gym after this.
Asistente:
Health
Usuario:
I have 20$ in my pocket.
Asistente:
Wealth
En este ejemplo, puede especificar una sección de “Ejemplo” y, a continuación, enumerar una serie de ejemplos en la petición del sistema. Esta forma de incluir ejemplos en la petición resulta especialmente útil si los ejemplos son largos y complejos y ayuda al modelo a localizarlos.
- 0-shot Prompt
-
Sistema:
You are an AI assistant helping to draft professional reports for enterprise stakeholders. Ensure the report is formatted in rich text, with headings, bullet points, and highlighted important tasks.
Usuario:
Draft a detailed project update report for our stakeholders, summarizing the project milestones achieved, tasks completed, and future plans.
Asistente:
# Project Update Report
## Executive Summary
This report provides a comprehensive update on the project milestones achieved, tasks completed, and future plans. Our team has made significant progress, and we are on track to meet the project goals. The following sections outline the details of our accomplishments and upcoming activities.
---
## Project Milestones Achieved
### **1. Project Initiation**
- **Milestone Date:** July 15, 2023
- **Description:** Completed initial project planning and secured stakeholder approval.
### **2. System Design Completion**
- **Milestone Date:** September 30, 2023
- **Description:** Finished the detailed system design and received positive feedback from technical review meetings.
### **3. Prototype Development**
- **Milestone Date:** November 15, 2023
- **Description:** Developed and tested a working prototype of the system.
---
## Tasks Completed
### **1. Requirement Gathering**
- **Description:** Conducted comprehensive stakeholder interviews and collected detailed requirements.
- **Highlighted Important Tasks:**
- **User Story Mapping:** Mapped out user stories to ensure all user needs are addressed.
- **Requirement Documentation:** Created detailed requirement specifications.
### **2. System Architecture Design**
- **Description:** Designed the system architecture, focusing on scalability and maintainability.
- **Highlighted Important Tasks:**
- **Technology Stack Selection:** Chose the appropriate technology stack based on project requirements.
- **Architecture Diagrams:** Developed detailed architecture diagrams for easy understanding.
### **3. Prototype Development and Testing**
- **Description:** Developed and rigorously tested the prototype.
- **Highlighted Important Tasks:**
- **Coding:** Implemented core functionalities of the prototype.
- **Testing:** Conducted unit and integration testing to ensure prototype reliability.
---
## Future Plans
### **1. Full System Development**
- **Description:** Begin the full-scale development of the system based on the approved design and prototype.
- **Highlighted Important Tasks:**
- **Module Development:** Develop each module as per the design specifications.
- **Code Reviews:** Implement regular code reviews to maintain code quality.
### **2. User Acceptance Testing (UAT)**
- **Description:** Conduct UAT to ensure the system meets user requirements and is ready for deployment.
- **Highlighted Important Tasks:**
- **Test Plan Development:** Create detailed UAT plans and test cases.
- **UAT Execution:** Execute UAT and gather feedback for final adjustments.
### **3. Deployment and Training**
- **Description:** Deploy the system and provide necessary training to end-users.
- **Highlighted Important Tasks:**
- **Deployment:** Roll out the system to the production environment.
- **Training Sessions:** Organize training sessions for users to familiarize them with the new system.
---
## Conclusion
Our project has successfully achieved key milestones and completed significant tasks. With the current momentum, we are well-positioned to meet our future objectives. We remain committed to delivering a high-quality system that meets all stakeholder expectations.
---
**Prepared by:**
[Your Name]
[Your Position]
[Date]
**Contact Information:**
[Your Email]
[Your Phone Number]
---
This detailed update aims to keep stakeholders informed and reassured about the project's progress and future direction. For any queries or further information, please do not hesitate to contact me directly.
- 2-shot Prompt
-
Sistema:
You are an AI assistant helping to draft professional reports for enterprise stakeholders. Below are a few examples of well-formatted project update reports to guide your response.
<Example 1>
<b>Project Update Report</b><br>
<i>Date:</i> January 15, 2023<br>
<hr>
<b>Project Milestones Achieved:</b><br>
- Successfully launched the new CRM system.<br>
- Integrated the marketing automation tool.<br>
- Completed the employee training sessions.
<b>Tasks Completed:</b><br>
- Developed the user manual.<br>
- Conducted system testing.<br>
- Prepared the training materials.
<b>Future Plans:</b><br>
- Roll out the CRM system to all departments.<br>
- Schedule follow-up training sessions.<br>
- Monitor system performance and make necessary adjustments.
<hr>
<b>Prepared by:</b><br>
[Your Name]<br>
[Your Position]<br>
[Your Contact Information]
<Example 2>
<b>Project Update Report</b><br>
<i>Date:</i> February 20, 2023<br>
<hr>
<b>Project Milestones Achieved:</b><br>
- Launched the new website.<br>
- Completed the SEO optimization.<br>
- Organized the stakeholder meeting.
<b>Tasks Completed:</b><br>
- Designed the website layout.<br>
- Wrote the content for the website.<br>
- Tested the website functionality
<b>Future Plans:</b><br>
- Implement the analytics tracking.<br>
- Launch the social media campaign.<br>
- Gather feedback from stakeholders.
<hr>
<b>Prepared by:</b><br>
[Your Name]<br>
[Your Position]<br>
[Your Contact Information]
Usuario:
Draft a detailed project update report for our stakeholders, summarizing the project milestones achieved, tasks completed, and future plans.
Asistente:
<b>Project Update Report</b><br>
<i>Date:</i> October 5, 2023<br>
<hr>
<b>Project Milestones Achieved:</b><br>
- Successfully completed the implementation of the new enterprise resource planning (ERP) system.<br>
- Conducted and completed the first phase of the data migration process.<br>
- Successfully launched the new inventory management module.
<b>Tasks Completed:</b><br>
- Developed and finalized the comprehensive user training program, including detailed user manuals and video tutorials.<br>
- Conducted extensive system integration testing with all existing systems and ensured seamless interoperability.<br>
- Executed the initial data migration from the legacy system to the new ERP system, resulting in a 95% accuracy rate.
<b>Future Plans:</b><br>
- Roll out the new ERP system to all departments in the next two phases.<br>
- Schedule and conduct follow-up training sessions for all employees.<br>
- Implement the remaining modules of the ERP system, including financial management and human resources.<br>
- Establish a robust monitoring and support framework to ensure smooth system operation and address any issues promptly.
<hr>
<b>Prepared by:</b><br>
[Your Name]<br>
[Your Position]<br>
[Your Contact Information]
---
This detailed report provides a clear and concise overview of the project's progress, highlighting the milestones achieved, tasks completed, and future plans. It ensures stakeholders are well-informed and can make strategic decisions based on the current status of the project.
