

# Brand approval and launch timeline
<a name="nx-rcs-launch-br-timeline"></a>

In Brazil, ABR Telecom represents the three mobile operators (Claro, TIM, and Vivo) and manages the RCS agent launch workflow. You do not need to send a separate brand approval email to AWS. Complete brand approval as follows:

1. Submit the country launch registration in the AWS End User Messaging console.

1. ABR Telecom sends a brand approval email to the brand contact listed in your registration.

1. The brand contact opens the email and chooses the confirmation button labeled **CONFIRMO** (Portuguese for "I confirm") to complete brand approval.

1. ABR Telecom launches the agent on the carriers, typically within 48 business hours after confirmation.

**Note**  
The approval email is sent from `rcs@abrtelecom.com.br`. If the brand contact does not see it, check the spam or junk folder, add the `abrtelecom.com.br` sender domain to your email allowlist if your organization restricts external email, or resend the approval email from the ABR Telecom status lookup page (choose **Reenviar E-mail de Aprovacao da Marca**).

For general compliance guidance that applies to all countries, see [How to get set up](nx-rcs-get-set-up.md).