Dimensions
Contains information about the dimensions for a set of metrics.
Contents
- AgentStatus
-
Information about the agent status assigned to the user.
Type: AgentStatusIdentifier object
Required: No
- Channel
-
The channel used for grouping and filters.
Type: String
Valid Values:
VOICE | CHAT | TASK | EMAILRequired: No
- Queue
-
Information about the queue for which metrics are returned.
Type: QueueReference object
Required: No
- RoutingProfile
-
Information about the routing profile assigned to the user.
Type: RoutingProfileReference object
Required: No
- RoutingStepExpression
-
The expression of a step in a routing criteria.
Type: String
Length Constraints: Minimum length of 1. Maximum length of 3000.
Required: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
