Step 2: Add a WhatsApp business phone number
Adding a phone number is part of the same embedded sign-up flow you started in Step 1. The
number you register is displayed to your customers when you send them a message. To use a number
that is already in use with the WhatsApp Messenger or WhatsApp Business app, delete it from that
app first.
- Console
-
To add and verify a WhatsApp phone number
For Add a phone number for WhatsApp, enter the phone number to
register.
For Choose how you would like to verify your number, choose
Text message or Phone call, choose
Next, enter the verification code you receive, and choose
Next.
For Phone number verification, enter an existing PIN or set a
new PIN for the number. Optionally choose a Meta data localization region and add
tags.
Turn on Message and event publishing and choose a destination
so you can log events and receive inbound messages. For Destination type,
choose either Amazon SNS or an Connect Customer Customer instance. For Amazon SNS, choose a new or existing
standard topic; FIFO topics are not supported. The destination must already exist and grant
AWS End User Messaging permission to publish to it. This is required to respond to customer messages. For more information, see Monitoring.
Choose Add phone number to complete setup.
After the number is verified, your WABA and AWS End User Messaging accounts are linked and you are ready
to send. To send messages at scale, complete Business Verification with Meta. For the full
create, verify, and manage operations, see Phone numbers.
