

# View and continue an open investigation


Use the steps in this section to view and continue and existing investigation

**To view and continue an investigation**

1. If you aren't already on the page for the investigation, do the following:

   1. Open the CloudWatch console at [https://console.aws.amazon.com/cloudwatch/](https://console.aws.amazon.com/cloudwatch/).

   1. In the left navigation pane, choose **AI Operations**, **Investigations**.

   1. Choose the name of the investigation.

1. The **Feed** section displays the items that have been added to the investigation findings, including the metric or alarm that was originally selected to start the investigation with.

   The pane on the right includes tabs. Choose the **Suggestions** tab.

1. The **Suggestions** tab displays *observations* of other telemetry that CloudWatch investigations has found that might be related to the investigation. It might also include *hypotheses*, which are possible reasons or root causes that CloudWatch investigations has found for the situation.

   Both observations and hypotheses are written in natural language by CloudWatch investigations.

   You have several options:
   + For each suggestion, you can choose **Accept** or **Discard**.

     When you choose **Accept**, the suggestion is added to the **Feed** section, and CloudWatch investigations uses this information to direct further scanning and suggestions.

     If you choose **Discard**, the suggestion is moved to the **Discarded** tab.
   + For each observation-type suggestion, you can choose to expand the graph in the **Suggestions** tab, or open it in the CloudWatch console to see more details about it.
   + Some of the observations might be results of CloudWatch Logs Insights queries that CloudWatch investigations ran as part of the investigation. When an observation is a CloudWatch Logs Insights query result, the query itself is displayed as part of the observation. You can edit the query and re-run it. To do so, choose the vertical ellipsis menu icon ![\[An example of a CloudWatch overview home page, showing alarms and their current state, and examples of other metrics graph widgets that might appear on the overview home page.\]](http://docs.aws.amazon.com/AmazonCloudWatch/latest/monitoring/images/vmore.png) by the results, and then choose **Open in Logs Insights**. For more information, see [Analyzing log data with CloudWatch Logs Insights](https://docs.aws.amazon.com/AmazonCloudWatch/latest/logs/AnalyzingLogData.html).
   + If you know of telemetry in an AWS service that might apply to this investigation, you can go to that service's console and add the telemetry to the investigation. For example, to add a Lambda metric to the investigation, you can do the following:

     1. Open the Lambda console.

     1. In the **Monitor** section, find the metric.

     1. Open the vertical ellipsis context menu ![\[An example of a CloudWatch overview home page, showing alarms and their current state, and examples of other metrics graph widgets that might appear on the overview home page.\]](http://docs.aws.amazon.com/AmazonCloudWatch/latest/monitoring/images/vmore.png) for the metric, choose **Investigate**, **Add to investigation** Then, in the **Investigate** pane, select the name of the investigation.
   + When you view a hypothesis in the **Suggestions** tab, you can choose **Show reasoning** to display the data that CloudWatch investigations used to generate the hypothesis. For hypotheses involving multiple resources, you may also see a visual representation showing the causal relationships between the resources as connected nodes.
   + You can choose the **Discarded** tab and view the suggestions that have been previously discarded. To add one of them to the findings, choose **Restore to findings**.
   + To add notes to the findings, choose **New note** in the **Feed** pane. Then enter your notes and choose **Add**.

1. When you add a hypothesis to the **Feed** area, it might display **Show suggested actions**. If so, choosing this displays possible actions that you can take, assuming that hypothesis is correct about the issue. Possible actions include the following:
   + **Documentation suggestions** are links to AWS documentation that can help you understand the issue that you are working on, and how to solve it. To view suggested documentation, choose its **Review** link
   + **Runbook suggestions** are suggestions that leverage the pre-defined *runbooks* in Systems Manager Automation. Each runbook defines a number of steps for performing a task on an AWS resource. For information about continuing with a runbook action, see [Reviewing and executing suggested runbook remediations for CloudWatch investigations](suggested-investigation-actions.md).
**Important**  
There is a charge for executing an Automation runbook. However, CloudWatch investigations provides you with a preview of actions that a suggested runbook takes, giving you an opportunity to better evaluate whether to execute the runbook. For information about Automation pricing, see [AWS Systems Manager pricing for Automation](https://aws.amazon.com/systems-manager/pricing/#Automation).

1. (Optional) Choose **Incident report** to create a comprehensive incident analysis document. For more information, see [Generate incident reports](Investigations-Incident-Reports.md).

1. When you are ready to end an investigation, choose **End investigation** and then optionally add final notes. The investigation status changes to **Archived**. You can restart archived investigations by opening the investigation page and choosing **Restart investigation**.

**Note**  
At some point, you might see **Completed the analysis. Finished with the investigation.** displayed above the **Feed** area. If you then add more telemetry to the findings, this message changes and CloudWatch investigations begins scanning your telemetry again, based on the new data that you added to the findings.