This is version 2.18 of the AWS Elemental Server documentation. This is the latest version. For prior versions, see the *Previous Versions* section of [AWS Elemental Conductor File and AWS Elemental Server Documentation](https://docs.aws.amazon.com/elemental-server/).

# Step a: Retrieve Activation Code


You should have received an email containing an activation code. If you're installing software for more than one VM guest, you will have received a separate code for each one.

If you didn't receive this email or have lost it, contact AWS Elemental Support through your company’s Private Space in [AWS Elemental Support Center](https://console.aws.amazon.com/elemental-appliances-software/home?region=us-east-1#/supportcenter).