# Directory Status Errors


Directory Service directories can encounter various states that indicate different types of issues. Understanding these states helps you determine the appropriate troubleshooting steps.


**Directory Status Types**  

| Status | Description | Action Required | 
| --- | --- | --- | 
| Active | Directory creation completed successfully and is operating normally. | No action required. | 
| Impaired | Directory was created successfully, but the domain controller encountered problems afterward. The system attempts automatic recovery. | Monitor the directory status. If the issue persists, contact AWS Support. | 
| Failed | Directory creation failed and is unrecoverable. | Delete the failed directory and create a new one. | 
| Inoperable (Hybrid AD only) | AWS detected a security issue and automatically isolated the directory for protection. The directory becomes completely unusable until restored. |  Contact [AWS Support Center](https://console.aws.amazon.com/support/home#/) immediately. This status requires Support intervention to investigate and restore the directory. |