Operational excellence

The operational excellence pillar focuses on running and monitoring Microsoft workloads to deliver business value and continuously improve supporting processes and procedures. This includes implementing comprehensive monitoring and observability solutions that leverage Microsoft Performance Counters, Windows Event Logs, and Application Performance Monitoring (APM) for .NET applications. The pillar emphasizes operational automation through infrastructure as code (IaC), management and governance solutions, and the strategic use of AWS managed services to reduce operational overhead. By establishing robust monitoring, logging, and automation practices, organizations can verify that their Microsoft workloads operate efficiently, maintain high availability, and enable rapid response to operational issues.