Data retrieval APIs for Amazon Connect Cases
Amazon Connect Cases provides the following APIs for data retrieval.
| Actions | Description | Access level |
|---|---|---|
| BatchGetCaseRule | Retrieve information about the case rules in the case domain | Read |
| BatchGetField | Retrieve information about the fields in the case domain | Read |
| GetCase | Retrieve information about a case in the case domain | Read |
| GetCaseAuditEvents | View audit history of a case | Read |
| GetCaseEventConfiguration | Retrieve information about the case event configuraton in the case domain | Read |
| GetDomain | Retrieve information about the case domain | Read |
| GetLayout | Retrieve information about the layout in the case domain | Read |
| GetTemplate | Retrieve information about the template in the case domain | Read |
| ListCaseRules | List case rules in the case domain | List |
| ListCasesForContact | List cases for a specific contact in the case domain | List |
| ListDomains | List all domains in the aws account | List |
| ListFieldOptions | List field options for a single select field in the case domain | List |
| ListFields | List fields in the case domain | List |
| ListLayouts | List layouts in the case domain | List |
| ListTagsForResource | List the tags for the specified resource | Read |
| ListTemplates | List templates in the case domain | List |
| SearchCases | Search for cases in the case domain | Read |
| SearchRelatedItems | Search for related items associated to the case in the case domain | Read |
