Sharing a job
You can share a job by using the MediaConvert console, AWS CLI, or API/SDK.
- MediaConvert Console
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To share a job by using the MediaConvert console:
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Open the Jobs
page in the MediaConvert console. -
Choose the Job ID for the job you want to share to view its Job summary page.
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In the Job details section, choose Share with Support.
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In the Share job resources dialog box, enter your active support case ID in the format
case-1234
. -
Choose Share to submit the request.
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The console displays a confirmation message when the request is successfully queued for processing.
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- AWS Command Line Interface (CLI)
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The following example creates a resource share for a specific job and support case.
To share a job by using the AWS CLI
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Identify the job ID and support case ID you want to use:
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Job ID: The MediaConvert job identifier (for example,
1740995632451-jkmq89
) -
Support case ID: Your active support case identifier in the format
case-1234
-
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Create the resource share with the AWS CLI:
aws mediaconvert create-resource-share \ --job-id "1740995632451-jkmq89" \ --support-case-id "case-1234" \ --region us-west-2
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The API returns an HTTP 202 Accepted response when the request is successfully queued for processing.
For more information about the Share API, see the MediaConvert API Reference.
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After you create a share request, monitor its status by checking the job details with the GetJob
API. The job response includes share status information.