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Customer 360 Analytics - Guidance for an Automotive Data Platform on AWS
What you’ll build

Customer 360 Analytics

The Customer 360 Analytics platform provides a comprehensive view of customer interactions, health metrics, and behavioral patterns across the entire customer lifecycle. By combining Quick Suite dashboards with Bedrock AI agents, this solution enables automotive companies to deliver personalized experiences, predict customer needs, and proactively address issues.

What you’ll build

  • Interactive dashboards with Quick Suite for visualizing customer sentiment and quality issues

  • Automated workflows with Quick Automate for detecting critical issues

  • Approval processes with Quick Flows for stakeholder notifications

  • AI-powered conversational analytics with Bedrock agents

  • Knowledge base with Aurora pgvector for semantic search