EvaluationSuggestedAnswer - Amazon Connect

EvaluationSuggestedAnswer

The information about the suggested answer for the question.

Contents

AnalysisType

Type of analysis used to provide suggested answer.

Type: String

Valid Values: CONTACT_LENS_DATA | GEN_AI

Required: Yes

Status

The status of the suggested answer. D

Type: String

Valid Values: IN_PROGRESS | FAILED | SUCCEEDED

Required: Yes

AnalysisDetails

Detailed analysis results.

Type: EvaluationQuestionAnswerAnalysisDetails object

Note: This object is a Union. Only one member of this object can be specified or returned.

Required: No

Input

Details about the input used to question automation.

Type: EvaluationQuestionInputDetails object

Required: No

Value

Information about answer data for a contact evaluation. Answer data must be either string, numeric, or not applicable.

Type: EvaluationAnswerData object

Note: This object is a Union. Only one member of this object can be specified or returned.

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: