# ChatMetrics


Information about how agent, bot, and customer interact in a chat contact.

## Contents


 ** AgentMetrics **   <a name="connect-Type-ChatMetrics-AgentMetrics"></a>
Information about agent interactions in a contact.  
Type: [ParticipantMetrics](API_ParticipantMetrics.md) object  
Required: No

 ** ChatContactMetrics **   <a name="connect-Type-ChatMetrics-ChatContactMetrics"></a>
Information about the overall participant interactions at the contact level.  
Type: [ChatContactMetrics](API_ChatContactMetrics.md) object  
Required: No

 ** CustomerMetrics **   <a name="connect-Type-ChatMetrics-CustomerMetrics"></a>
Information about customer interactions in a contact.  
Type: [ParticipantMetrics](API_ParticipantMetrics.md) object  
Required: No

## See Also


For more information about using this API in one of the language-specific AWS SDKs, see the following:
+  [AWS SDK for C\$1\$1](https://docs.aws.amazon.com/goto/SdkForCpp/connect-2017-08-08/ChatMetrics) 
+  [AWS SDK for Java V2](https://docs.aws.amazon.com/goto/SdkForJavaV2/connect-2017-08-08/ChatMetrics) 
+  [AWS SDK for Ruby V3](https://docs.aws.amazon.com/goto/SdkForRubyV3/connect-2017-08-08/ChatMetrics)