Unified Operations Continuous improvement
Continuous improvement includes the following key elements:
Update Critical Workload Reviews, proposing AWS service-specific recommendations and resilience guidance .
Review old and new cases on a continuous basis, and provide troubleshooting guides for identified technical issues.
Apply lessons and oversee implementations and testing.
Discuss technical issues, configurations, past, and upcoming projects and milestones.
Review new feature implementation plans with risk assessments and performance optimizations.
Conduct Monthly or Quarterly Business Review (MBR / QBR).