Amazon Q Business is no longer open to new customers. For capabilities similar to Q Business, explore Amazon Quick. [Learn more](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/qbusiness-availability-change.html).

# Connecting Salesforce Online to Amazon Q Business
<a name="salesforce-connector"></a>

Salesforce is a customer relationship management (CRM) tool for managing support, sales, and marketing teams. You can connect Salesforce Online instance to Amazon Q Business—using either the AWS Management Console or the [https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreateDataSource.html](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreateDataSource.html) API—and create an Amazon Q web experience.

The Amazon Q Salesforce Online connector supports the following Salesforce Online editions: Developer Edition and Enterprise Edition.

**Topics**
+ [Known limitations for the Salesforce Online connector](salesforce-limitations.md)
+ [Salesforce Online connector overview](salesforce-overview.md)
+ [Prerequisites for connecting Amazon Q Business to Salesforce Online](salesforce-prereqs.md)
+ [Setting up Salesforce Online for connecting to Amazon Q Business](salesforce-credentials.md)
+ [Connecting Amazon Q Business to Salesforce Online using the console](salesforce-console.md)
+ [Connecting Amazon Q Business to Salesforce using APIs](salesforce-api.md)
+ [How Amazon Q Business connector crawls Salesforce ACLs](salesforce-user-management.md)
+ [Salesforce Online data source connector field mappings](salesforce-field-mappings.md)
+ [IAM role for Salesforce Online connector](salesforce-iam-role.md)
+ [Troubleshooting your Salesforce Online connector](salesforce-error-codes.md)

**Learn more**
+ For an overview of the Amazon Q web experience creation process using IAM Identity Center, see [Configuring an application using IAM Identity Center](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/create-application.html).
+ For an overview of the Amazon Q web experience creation process using AWS Identity and Access Management, see [Configuring an application using IAM](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/create-application-iam.html).
+ For an overview of connector features, see [Data source connector concepts](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/connector-concepts.html).
+ For information about connector configuration best practices, see [Connector configuration best practices](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/connector-best-practices.html).