Amazon Q Business will no longer be open to new customers starting on July 31, 2026. If you would like to use the service, please sign up prior to July 30. For capabilities similar to Q Business, explore Amazon Quick. Learn more.
Known limitations for the Amazon Q Business Confluence (Server/Data Center) connector
The Amazon Q Confluence (Server/Data Center) connector has the following known limitation:
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Because Amazon Q Business uses email addresses as unique identifiers, each user must have a unique email address.
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The Confluence (Server/Data Center) connector may not accurately differentiate between Confluence users with duplicate email addresses when mapping access control lists (ACLs). This can lead to inconsistent search results, in which a user might be able to see restricted content intended for one Confluence user with a shared email, but not other restricted content intended for a different Confluence user with the same email.
