# View contacts in a contact center queue waiting for a callback
<a name="view-contacts-in-callback-queue"></a>

To see only the number of customers who are waiting for a call back, you need to create a queue that only takes callback contacts. To learn how to do this, see [Set up routing in Connect Customer](connect-queues.md).

Currently there isn't a way to see the phone numbers of the contacts waiting for callbacks.