# View a shared report in Connect Customer
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To view a report that someone has shared with you, you need the following: 
+ A link to the report. 
+ Permissions in your security profile: 
  +  **Access metrics**, if the report is a real-time or historical metrics report
  +  **View** Login/Logout report, if the report is a login/logout report
  +  **View** Saved reports

  These permissions are shown in the following image of the **Analytics and Optimization** section of the security profiles page.  
![The Analytics and optimization section of the security profiles page.](http://docs.aws.amazon.com/connect/latest/adminguide/images/permissions-view-saved-metrics-reports.png)

## Tips for viewing a shared report
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+ Every time you want to view the shared report, you need to access it through the link that was shared with you.
+ If you get a 505 error when you choose the link that was shared with you, it means you don't have permissions to view the report.
+ There's no way to save the exact same report to your list of Saved reports. You can give the report a new name and save it to your list, but then it's a different report from the one that was shared with you. If the owner of original report makes changes, you won't see them in your renamed report.