# Update an Apple Messages for Business integration with Connect Customer
<a name="update-apple-messages-for-business"></a>

You will need to update your Apple Messages for Business integration if you want to change the flow ID or other information. 

1. Open an [Support ticket](https://console.aws.amazon.com/support/home#/case/create?issueType=customer-service&serviceCode=customer-account&categoryCode=activation).

   If prompted, login using your AWS account.

1. In the **Use case description** box, copy and paste the following template to indicate this is an **update **request: 

   ```
   Subject: Update Apple Messages for Business Integration request
   Body:
      Apple Messages for Business Account ID (required): {{enter your current account ID}} change to {{new account ID}}
      Apple Token (required): {{enter your token}}
      Connect Customer Instance ARN (required): {{enter your current instance ARN}} change to {{new instance ARN}}
      Connect Customer Flow ID (required): {{enter your current flow ID}} change to {{new flow ID}}
   ```
**Note**  
If you update your Connect Customer Instance ARN, you must also update your contact flow ID.

1. Expand **Contact options**, and then choose your **Preferred contact language**, and then choose **Web** as the contact method, if it's not selected by default.  
![The contact options page.](http://docs.aws.amazon.com/connect/latest/adminguide/images/abc-contact-support-options.png)

1. Choose **Submit**.

1. Support will work directly with the Connect Customer team on your request and follow up with any additional questions.