# Block agents from creating tasks in the Connect Customer Contact Control Panel (CCP)
<a name="task-permissions"></a>

To block agents from being able to create tasks, assign the **Contact Control Panel (CCP)**, **Restrict task creation** permission. By default this permissions is unchecked, which means all agents can create tasks.

For information about how to add more permissions to an existing security profile, see [Update security profiles in Connect Customer](update-security-profiles.md).

By default, the **Admin** security profile already has permissions to perform all tasks activities.