

# Set up agents in Amazon Connect to assign tasks to themselves
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For an agent to be able receive a task, they need a quick connect created for them. With this quick connect, agents will be able to assign tasks to themselves, and other agents will be able to assign tasks to them. 

## Step 1: Create a quick connect for the agent
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1. On the navigation menu, choose **Routing**, **Quick connects**, **Add a new**.

1. Enter a name for the quick connect, such as the name of the agent. For example, if you want Jane Doe to be able to assign tasks to herself, enter **Jane Doe**.

1. Under **Type**, use the dropdown list to choose **Agent**.

1. Under **Destination**, use the dropdown list to choose the user name for the agent.

1. Under **Flow**, choose **Default agent transfer**, or the appropriate flow for your contact center.

1. Under **Description**, enter a description, such as **Jane Doe's quick connect**.

1. Choose **Save**.

   The following image shows a quick connect for Jane Doe on the **Quick connects** page.  
![\[The quick connects page, a sample quick connect.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/tasks-agent-quick-connect.png)

## Step 2: Create a queue for the agent and associate the quick connect
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1. After you create the quick connect, go to **Routing**, **Queues** and add a queue for the agent. 

1. On the **Add new queue** page, in the **Quick connects** box, search for the quick connect you created for the agent. 

1. Select the quick connect and then choose **Save**.

## Step 3: Add the queue to the agent's routing profile
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1. Go to **Users**, **Routing profiles** and choose the agent's routing profile. 

1. Add the agent's queue to the routing profile, and choose **Task** for the channel.

   If the agent can receive transfers through other channels, select them as well.

1. Choose **Save**.