# Remove agent shifts
<a name="scheduling-remove-agent-shifts"></a>

Contact center managers, supervisors, and schedulers can remove agent shifts, for either one agent at a time or multiple agents simultaneously. For example: 
+ Remove all shifts for next Monday.
+ Remove future shifts for an agent who is no longer with the organization.

You can remove up to 30 days of shifts for an agent. You can remove shifts for up to 400 agents for a day.

**To remove shifts**

1. Log in to the Amazon Connect admin website with an account that has security profile permissions for **Scheduling**, **Schedule manager - Edit**. 

   For more information, see [Assign permissions](required-optimization-permissions.md). 

1. On the Amazon Connect admin website, on the navigation menu, choose **Analytics and optimization**, **Scheduling**, and then select the **Published scheduled calendar** tab.

1. Complete the following steps to remove shift(s):
   + **Remove one shift for one agent**: Choose that shift and then choose **Remove Shift**, as shown in the following image.  
![\[A shift for one agent, the Remove Shift option.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/agent-shifts-remove-one.png)
   + **Remove multiple shifts for one agent**: 
**Note**  
The following procedure does not remove any time-offs that are scheduled for the selected date range. 

     1. One the left side of the **Scheduling** - **Published schedule calendar** page, select the agent.

     1. Use the **Actions** dropdown list to select **Remove shift**.

     1.  Select a date range in the **Remove shift** section.

     1. Choose **Remove**.  
![\[Multiple shifts for one agent, the Remove option.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/agent-shifts-remove-multiple-one-agent.png)
   + **Remove shifts for multiple agents for a single day**:
**Note**  
The following procedure does not remove any time-offs that are scheduled for the selected date range. 

     1. On the left side of the page, select up to 400 agents. If you select more than 400 agents, only the first 400 agents will be part of the remove shift operation. 

     1. Use the **Actions** dropdown list to select **Remove shift**.

     1.  Select a date range in the **Remove shift** section.

     1. Choose **Remove**. 

     You can repeat this operation to select remaining agents and remove shifts for them.