# Flow block in Connect Customer: Return (from module)
<a name="return-module"></a>

This topic defines the flow block for resuming a task contact from a paused state.

## Description
<a name="return-module-description"></a>
+ Use the **Return** block to mark the terminal action or terminal step of a [flow module](contact-flow-modules.md). 
+ Use this block to exit the flow module after it has run successfully. Then continue running the flow in which the module is referenced.

## Supported types of flows
<a name="return-module-types"></a>

This block is only available in [flow modules](contact-flow-modules.md). It is not available in any other type of flow.


| Flow type | Supported? | 
| --- | --- | 
| Inbound Flow (contactFlow) | No | 
| Customer Queue Flow (customerQueue) | No | 
| Customer Hold Flow (customerHold) | No | 
| Customer Whisper Flow (customerWhisper) | No | 
| Outbound Whisper Flow (outboundWhisper)  | No | 
| Agent Hold Flow (agentHold) | No | 
| Agent Whisper Flow (agentWhisper) | No | 
| Transfer To Agent Flow (agentTransfer) | No | 
| Transfer To Queue Flow (queueTransfer) | No | 

## Supported types of contacts
<a name="return-module-channels"></a>

The following table lists how this block routes a contact who is using the specified channel. 


| Contact type | Supported? | 
| --- | --- | 
| Voice | Yes | 
| Chat | Yes | 
| Task | Yes | 
| Email | Yes | 

## Flow block configuration
<a name="return-configuration"></a>

**To use a Return block**

1. In the Connect Customer admin website choose **Routing**, **Flows**.

1. On the **Flows** page, choose the **Modules** tab, as shown in the following image:  
![The Flows page, the Modules tab.](http://docs.aws.amazon.com/connect/latest/adminguide/images/return-block-flow-module.png)

1. Choose **Create flow module** or choose the module you want to edit.

1. Select the **Return** block from the block dock and drag it onto the flow canvas.

### Return block in the Connect Customer admin website (for Tag action)
<a name="return-userinterface"></a>

The following image shows what a **Return** block looks like on the flow editor canvas.

![The properties page of the resume contact block.](http://docs.aws.amazon.com/connect/latest/adminguide/images/return-block-configured.png)


### Return block in the Flow language
<a name="return-flowlanguage"></a>

The **Return** flow block in the flow editor is stored as an `EndFlowModuleExecution` flow action in the Connect Customer Flow Language.

For more information, see EndFlowModuleExecution in the *Connect Customer API Reference*.

### How to configure Return block properties
<a name="return-properties"></a>

The following image shows the **Properties** pane of the **Return** block.

![The properties pane of the Return block.](http://docs.aws.amazon.com/connect/latest/adminguide/images/return-block-properties.png)


1. You don't need to configure this block because it is a terminal block for a flow module.

1. Choose **Save** and publish when you are ready\!

The following code shows how this same configuration is represented as an EndFlowModuleExecution action in the Connect Customer Flow Language.

```
{
      "Parameters": {},
      "Identifier": "{{the identifier of the Return block}}",
      "Type": "EndFlowModuleExecution",
      "Transitions": {}
    },
```

#### Explanation of flow block outcomes
<a name="return-outtcomes"></a>

None. No conditions are supported.

## Data generated by the block
<a name="return-datagenerated"></a>

No data is generated by this block.

### How to use this data in different parts of a flow
<a name="return-datagenerated"></a>

No data is generated by this block that can be used in the flow.

### Fragmented action representation, if any
<a name="return-fragmented"></a>

This block does not support fragmented action.

## Known error scenarios
<a name="return-errorscenarios"></a>

Because this is a terminal block there are no error scenarios that the flow may encounter when this block is run.

## What this block looks like in a flow log
<a name="return-flowlogs"></a>

```
{
    "ContactId": "string",
    "ContactFlowId": "string",
    "ContactFlowName": "string",
    "ContactFlowModuleType": "Return",
    "Identifier": "string",
    "Timestamp": "2024-01-19T20:23:24.633Z",
    "Parameters": {}
}
```