# Object type mapping for the standard case in Customer Profiles
<a name="object-type-mapping-standard-case"></a>

The topics in this section provide the standard case definition, and the object type mapping from external applications to the standard case.

**Topics**
+ [Amazon AppFlow access requirements](appflow-access-requirements-case.md)
+ [Standard case definition](standard-case-definition.md)
+ [Mapping Zendesk objects](mapping-zendesk-objects-case.md)
+ [Mapping ServiceNow objects](mapping-servicenow-objects-standard-case.md)