Theming Workspaces with Views - Amazon Connect

Theming Workspaces with Views

When Views are used in the Workspace or agent workspace with custom theming, UI components can inherit workspace themes or use custom styling. Keep in mind a few principles:

  • When a workspace theme is set, a View's global primary color, secondary color, default color and components will inherit workspace-level styling by default when users don't make custom edits.

  • When a view has custom global styles such as primary, secondary, and default colors defined in the UI builder, the custom styling will take precedence over workspace theming.

  • When components have custom styles defined in the UI builder, the component styling will take precedence over workspace theming.

  • Custom component colors are preserved across different workspaces.