Wait - Amazon Connect

Wait

Description

  • This block pauses the flow for the specified wait time or for the specified event.

  • For example, you want to send a SMS reminder after an initial introduction email. You can either set up a fixed duration (e.g. 3 days) or Wait until specific time and date. The next activity block will execute once the wait time is timeout.

How to configure this block

You can configure the Wait block in the admin website or using the Wait action.

Common properties

Property Description

Set duration

Enter a fixed delay (e.g., 3 hours or 2 days).

Wait until

Specify an exact date/time within 7 days.