Distribute by percentage
Description
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This block is useful for doing A/B testing. It routes profiles randomly based on a percentage.
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Profiles are distributed randomly, so exact percentage splits might or might not occur.
How it works
This block creates static allocation rules based on how you configure it. Internal logic generates a random number between 1-100. This number identifies which branch to take. It doesn't use current or historical volume as part of it's logic.
For example, say a block is configure like this:
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20% = A
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40% = B
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40% remaining = Default
When a profile is being routed through a flow, Amazon Connect generates the random number.
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If number is between 0-20, the contact is routed down the A branch.
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Between 21-60 it's routed down the B branch.
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Greater than 60 it's routed down the Default branch.
