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Customer profiles - Amazon Connect Customer

Customer profiles

Description

Use this block to determine whether a profile belongs to a particular segment or meets specific profile criteria.

How to configure this block

You can configure the Customer profiles block in the admin website or using the CheckSegmentMembership action.

Common properties

Property Description

Action

Select check segment membership action

Segment name

Select the segment to check.

Example

Proceed only for customers in the "Loyalty Gold" segment.