# Find the flow ID when integrating Apple Messages for Business with Amazon Connect
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The flow ID is the flow you want to use for inbound Apple Messages for Business messages. Flows define the experiences for your customer when they begin a new chat.

You can either reuse an existing flow that you’re already using for voice or chat contacts, or create a new one specifically for Apple Messages for Business contacts. For instructions about creating a new inbound flow, see [Create an inbound flow](create-contact-flow.md#create-inbound-contact-flow). 

For more information about flows, see [Flows in Connect Customer](connect-contact-flows.md).

**To find your flow ID for Apple Messages for Business**

1. Log in to the Connect Customer console with an **Admin** account, or an account assigned to a security profile that has permissions to view contact flows.

1. On the navigation menu, choose **Routing**, **Contact flows**.

1. Select the flow you want to use.
**Note**  
Only choose flows that are type **Flow (inbound)**. Apple Messages for Business doesn't work with other flow types, such as **Customer queue**, **Customer hold**, **Customer whisper**, etc.

1. In the flow designer, expand **Show additional flow information**.  
![A sample flow, the show additional flow information section.](http://docs.aws.amazon.com/connect/latest/adminguide/images/abc-find-contactflow-id.png)

1. Under the ARN (Amazon Resource Number), copy everything after contact-flow/. For example, in the following image, you would copy the underlined part.   
![How to copy the key portion of the Amazon Resource Number.](http://docs.aws.amazon.com/connect/latest/adminguide/images/abc-find-contactflow-id-copy.png)

   1. Notice the **Type** = **Flow (Inbound)**. 

   1. The flow ID is at the end of the ARN. Only copy this end part.