# Enable Connect Customer contact center agents to enter disposition codes when a contact ends
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A simple use case of step-by-step guides is to have an agent enter a disposition code at the end of the contact. To give your agents the ability to set disposition codes at the end of a contact or complete other post-call work, create a flow that has one [Show view](show-view-block.md) block and one [Set contact attributes](set-contact-attributes.md) block. 
+ Use the [Show view](show-view-block.md) block to create a **Form** view that gives the agents the required input field.
+ Use the [Set contact attributes](set-contact-attributes.md) block to save the response as contact attributes.

 In addition, you can also use an [AWS Lambda function](invoke-lambda-function-block.md) block to send the entered data to an external system.

After you've created your flow, you will be able to dynamically determine which one to surface at the end of a contact by setting the **DisconnectFlowForAgentUI** as a custom attribute in your contact flows. As long as this attribute is set before a contact ends, the agent UI will surface this form after a contact ends.

The following image shows the properties page for a [Set contact attributes](set-contact-attributes.md). It is configured to save the response in a user-defined attribute.

![The properties page of the Set contact attributes block.](http://docs.aws.amazon.com/connect/latest/adminguide/images/dispo-codes-sq.png)